Request damage to clothing recovery expenses

Request damage to clothing expenses in relation to your financial assistance application.


In short

You can request damage to clothing recovery expenses for:

  • clothing and accessories worn at the time of the violence
  • clothing kept by police as evidence.

You must submit your completed application online or by email. See How to request recovery expenses for the full application process.

Start the online form

What you should know

There are requirements you must follow to submit a request for recovery expenses.

  • Complete Part A: Application for financial assistance for victims of crime online form or a paper form.
    • If a Part A or paper form has already been completed for this act of violence, you do not have to complete another one.
  • Provide approximate replacement costs for the clothing or accessories.
  • Provide formal quotes or receipts if claiming more than $1,000 for replacement clothing.

You can apply for:

  • clothing or accessories that were worn at the time of the violence or kept by police as evidence
  • replacement of special spiritual clothing or special work clothing, unless the cost is covered by your employer.

Not all clothing or accessories will be covered. See Guidelines for determining financial assistance to loss or damage to clothing .

Update your request for recovery expenses 

Email VictimAssist@justice.qld.gov.au if you need to make changes to your request for recovery expenses at any time.

Who can apply

You can only request damage to clothing expenses if you:

  • are the victim of an act of violence that happened in Queensland
  • have an injury from the act of violence
  • have, or someone else has, reported the act of violence.

Who cannot apply

You cannot apply if you are claiming:

  • clothing or accessories that were not worn at the time of the violence
  • items not eligible, such as jewellery, sunglasses, watches, fitness trackers, hair accessories or makeup
  • items that were in bags or pockets, such as wallets, purses, money, mobile phones or other personal belongings
  • clothing damaged by vandalism or clothing that was stolen.

How to request recovery expenses

Choose how to request and follow the steps.

Step 1: Gather your documents

Gather evidence of your:

  • unique application number, your submission ID for the application, or the day you submitted the application
  • receipts or invoices for recovery expenses.

See Supporting documents for victims of crime in the Help centre.

Step 2: Complete the Part B application form

Complete the Part B application form.

Start the online form

Step 3: Upload your documents

Upload your supporting documents to the form.

PDF, PNG or JPG max. 200KB

Step 4: Acknowledgement and consent

You must acknowledge the privacy statement and consent to the terms and conditions for requesting recovery expenses for victims.

Step 5: Submit your request

Submit the Part B application.

Step 6: Receive confirmation

You will get a confirmation email that your application has been successfully submitted and a unique submission ID.

Step 1: Select the application form

If you have already completed and submitted a paper form, do not complete another paper form. You can request recovery expenses by completing the online Part B application or by email.

If you have not submitted a previous application, select application form through Apply for financial assistance for victims.

Step 2: Gather your documents

Gather evidence of your:

  • unique application number, your submission ID for the application, or the day you submitted the application
  • receipts or invoices for recovery expenses.

See Supporting documents for victims of crime in the Help centre.

Step 3: Attach documents to your application

Attach a scanned copy or take a picture of the documents to the email.

Step 4: Submit your request

Email your request with your unique application number in the subject line, attach your receipts or invoices and supporting documents to:

Email: VictimAssist@justice.qld.gov.au

Step 5: Receive confirmation

You will get a confirmation that your email has been received.

How long it takes

It may take many months before Victim Assist Queensland is able to assess your recovery expenses.

If we require further information, we will contact you directly.

Once you receive an email remittance with the amount that will be paid, it will be deposited into the requested bank account within 5–10 business days.

You can check the status of your application using the application status checker.

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