Property inspections

We will inspect your home regularly. Inspections are necessary to check the condition of your property.

We will give you at least 7 days’ notice before the inspection. Let us know if the time or date doesn’t suit you so we can arrange for an inspection at another time.

At least one legal tenant (a tenant is a person who has signed the State Tenancy Agreement) must be at the inspection.

The visit will take 15–45 minutes, depending on the size of the house or unit. The inspecting officer will carry identification.

Make sure any dogs at your property are restrained on the day of inspection.

What happens during an inspection?

We will look at the condition of your property and also do a number of health and safety checks, including:

  • testing your smoke alarms
  • ensuring anti-tilt brackets are fitted to upright stoves
  • ensuring the appropriate warning stickers and posters are present
  • test the function of the RCDs (safety switches) fitted to your electrical circuits.

The inspecting officer may put some stickers in your property, including:

  • hot water system warning sticker, with advice on how you can reduce the risk of dangerous levels of bacteria in your hot water system
  • asbestos warning sticker, for all buildings built before 1990. This sticker warns contractors that building products containing asbestos may be have been used in the home
  • smoke alarm sticker, with instructions on what to do if your smoke alarm sounds and how to ensure the alarm remains effective
  • water efficient checklist sticker. This sticker details the water efficiency of the bathroom taps, shower head and toilets within your property and will be completed by the inspecting officer during each inspection.

Helpful information