Public housing tenants

Information for tenants about moving into public housing, state tenancy agreements, entry condition reports, keys, utilities (electricity, phones, internet), insurance, and living in units.

Information for public housing tenants about what happens during a tenancy, including changing their tenancy, visitors, tenancy reviews, car-parking and pets.

Information for public housing tenants about ending a tenancy, including final inspections and maintenance debts.

Information for public housing tenants about looking after their home, including information on maintenance, safety, modifications and water.

Information for public housing tenants about rent payments, including how rent is calculated, checking your balance, how to pay rent, rent reviews, rental statements, and managing late payments or rent debts.

Information for public housing tenants about legal rights, including tenancy rights and responsibilities, household changes, complaints, appeals, asking for personal information, breaches, lawful use of premises and property inspections.

Help for people living in public housing who are experiencing domestic and family violence or sexual violence.

Learn how to buy your public housing home if it’s for sale, including options for Queensland Government loans to buy your home or a share of it.