During your tenancy

Information for public housing tenants about changing their tenancy, including transferring to another property, people living at the property, going away from their home and swapping their property.

Use our self-service for tenants. You can check your public housing account balance, request maintenance, add or remove a household member, update your contact details, let us know if you’ll be away or ask us a question.

Information for public and community housing tenants about tenancy reviews including ongoing eligibility assessments and reviewable properties.

Information about tenant responsibilities and the Antisocial behaviour policy for public housing.

Learn how to address and work through problems with your neighbour.

Information about visitors staying at your public housing property and how long they can stay before your rent changes.

Information on programs, initiatives, and opportunities to stay informed and engaged in your community.

Information about allocation of car parks in public housing unit complexes.

Information about keeping pets in your public housing property, including service animals, and how we handle complaints about your pets.

Information about the installation of the National Broadband Network in public housing.