Hot water systems
Information for Queensland public housing tenants
Every home has a hot water system that heats water for use in the household. Read below for the types of systems used in public housing properties and the tariffs that may apply.
Types of hot water systems
The type of hot water system in your home depends on:
- legislative compliance
- the number of bedrooms in the property
- whether it’s a detached house or multi-unit accommodation
- whether it has access to reticulated gas.
Public housing properties have 3 main types of hot water systems:
- electric (electric storage or heat pump)
- LPG or natural gas (storage or continuous flow)
- solar (electric or gas boosted).
Problems with hot water systems
You may experience issues with continuous or major water leaks to the mains water supply pipes. Find out how to solve problems with hot water systems.
Water temperature
When we replace a system, we also install a tempering valve to ensure the hot water doesn’t exceed 50 degrees Celsius. If you don’t have a tempering valve, we can install one.
If you’re worried about your water temperature, talk to your nearest Housing Service Centre.
Harmful bacteria can grow in your hot water system if it isn’t hot enough. Read about bacteria in water supply.
Electricity tariffs
If your electric hot water system is on a separate meter, you may wish to switch your hot water system to a different tariff. Discuss this with your electricity retailer.
Read more about electricity prices, tariffs and charges.
Replacing hot water systems
We usually replace hot water systems ‘like for like’ in public housing properties.
Installation by tenants
You can apply for approval to install a solar hot water system or heat pump to your home at your own cost if you’re in a house, duplex or townhouse.
Contact your local Housing Service Centre for more information.
Read more information on home improvements.