

Heavy rainfall and flooding are affecting communities in North and Far North Queensland.
Personal hardship financial assistance
Personal hardship assistance is now available for affected residents in targeted locations.
For information about activated areas and to apply for grants, visit https://www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
Support and other assistance
If you’re experiencing emotional stress and need support, contact:
Housing assistance may also be available to residents affected by disaster events.
Emergency calls: 000
TTY emergency calls: 106
State emergency service (SES): 132 500
13 HEALTH: 13 43 25 84
Emergency housing: 13 QGOV (13 74 68)
Community Recovery Hotline: 1800 173 349
Call 1800 512 451 and ask for an interpreter.
Primary producers in the Burdekin, Cairns, Cassowary Coast, Hinchinbrook, Palm Island, Townsville and Yarrabah Local Government Areas may be eligible for:
For information about: