Renewing your licence—living in a remote area
You can renew your licence by visiting a:
- transport and motoring customer service centre
- participating QGAP office
- licence-issuing police station (in rural or remote areas of Queensland).
If you are renewing your learner, provisional, or open licence, check your driver licence renewal notice to see if you can do it online.
You may be able to renew your driver licence by mail if you live in a remote area of Queensland and cannot get to a licence-issuing office.
You will not be able to renew your driver licence by mail if:
- your driver licence expired 5 or more years ago
- your driver licence is currently cancelled or suspended
- you are currently disqualified from holding or getting a driver licence in Australia or any other country.
How to renew your licence by mail
Step 1: Download the remote licence renewal kit
The Queensland driver licence remote area kit consists of:
- remote area licence options information sheet
- driver licence application form
- specimen signature form
- medical certificate for motor vehicle driver
- evidence of identity requirements for individuals.
Step 2: Complete the driver licence application form
You will need to complete all sections of the driver licence application form.
You must sign this form in the presence of an approved witness:
- police officer
- Justice of the Peace
- Commissioner for Declarations
- notary public
- consular or ambassadorial officer.
Make sure you have your photos (step 5) and a photocopy of your current Queensland driver licence (step 6) ready for signing at the same time.
Step 3: Complete the specimen signature form
You need to print this form on A4 white paper to make sure it is the correct size for digital imaging of your signature.
Make sure you complete all sections of the form and sign your name in both specimen signature boxes, using a black pen only.
Step 4: Medical certificate (if required)
You need to provide a medical certificate if you are 75 years of age or older, or you have a mental or physical incapacity that may adversely affect your ability to drive safely.
You should complete the private and commercial vehicle driver’s health assessment form together with part 1 of the medical certificate for motor vehicle driver form before visiting your doctor.
Your doctor will complete the medical certificate and return it to you for lodgement with your application.
Step 5: Photos
You must provide 2 identical colour photos. You will need to get an approved witness (see step 2) to sign and endorse the back of both photos. The words that must be used are ‘I certify this is a true photograph of [applicant’s name] in my presence’.
The photos must:
- 35mm wide by 45mm long in size and must not be more than 6 months old
- be passport quality—automatic machine photographs such as those taken from a photo booth, are not acceptable
- be printed on high-quality paper, at a resolution of 600dpi or higher
- not be digitally altered or manipulated, for example, photo editing to remove spots.
Glasses or sunglasses must be removed for the photograph, even if normally worn for driving.
Further information about the photo requirements is provided in the kit.
Step 6: Evidence of identity
You will need to include a photocopy of your current Queensland driver licence that has been signed and endorsed by an approved witness (see step 2). If you cannot provide this, you will need to provide 3 forms of identity documents.
If you have changed your name, or the details of your name are different on your identification documents, you will need to supply extra evidence of your name change. The photocopies of your evidence of identity documents must be signed and endorsed with the words ‘I have sighted the original document and certify this to be a true copy of the original’ by an approved witness (see step 2).
Step 7: Pay the required fees
You will need a cheque or money order to pay for your licence renewal. Do not send cash.
The licence fee will depend on how long you renew your licence.
Alternatively, the fee may be paid directly into your account, which is linked to your driver licence number, at a transport and motoring customer service centre, QGAP office or police station.
If you choose to have someone pay the fee directly into your account at a driver licensing issuing centre, the fee must be paid before you send the completed application to us.
Step 8: Submit your application
There is a checklist in the driver licence renewal kit. When you have prepared your application, go through the checklist and make sure you have included everything. Doing this will prevent delays in processing your licence renewal application.
Mail your completed application, including supporting documents and the licence fee, to:
Department of Transport and Main Roads
Dalby Customer Service Centre
PO Box 767
DALBY QLD 4405
A new licence will be sent to you when you have successfully completed your licence renewal. If you have signed up for e-reminders and e-notices we will email you when your licence is posted and will send you a reminder when it's due to be renewed next time.