Applying for a Seniors Card

You can use the link below to apply for your free Seniors Card.

Apply for a Seniors Card

You can apply for all card types using the same online application.

Or you can apply for your Seniors Card, find out what concessions you may be eligible for, and apply for them at the same time.

Apply for a Seniors Card + concessions

If your application is successful, you will receive your card within 4 weeks.

Eligibility

Residency requirements

To be eligible for Seniors Card, Seniors Card+go or a Seniors Business Discount Card you must:

• be a permanent resident of Queensland
• live in Queensland for at least 6 months of the year and your home address must be shown on your driver licence, or be registered as your home address with (at least) 1 of the following
  • Electoral Commission of Queensland
  • Centrelink
  • Commonwealth Department of Veterans' Affairs.

Age/work requirements

In addition to the residency requirements, you must also meet age/work requirements for each card type.

Seniors Card or Seniors Card+go

To be eligible for a Seniors Card or Seniors Card+go you must be:

• 65 years or older and working less than 35 hours a week in paid employment*
  OR
• 60–64 years, working less than 35 hours a week in paid employment* and the holder of 1 of the below
  • Commonwealth Pensioner Concession Card**
  • Commonwealth Health Care Card**
  • Department of Veterans' Affairs Gold, White or Orange card.

  *35 hours per week in paid employment when averaged over 12 months.
  **Listed partners and dependants can apply by phoning 13 QGOV (13 74 68).

Seniors Business Discount Card

To be eligible for a Seniors Business Discount Card, you must be 60 years or older.

Proof of age and address

When you apply, you'll be asked to provide 1 of the numbers below:

• your Centrelink customer reference number (CRN)
• your Department of Veterans' Affairs file number
• Queensland driver licence number
• Queensland adult proof of age or photo identification card number.

The name on your official document must be the same name used in your application.

How to apply

There is one application process for all 3 card types. You will be issued with a card based on your eligibility.

If you have a card and your eligibility has changed, you can upgrade, replace or cancel your card online or call 13 QGOV (13 74 68).

You can apply up to 2 months prior to your 60th birthday (your card will be issued when you turn 60).

Online

Fill out the online Seniors Card application form.

By phone

Call 13 QGOV (13 74 68) to complete your application over the phone.

By visiting a Queensland Government Service Centre (QGSC)

• Brisbane QGSC
  Upper Plaza (access via the corner of George and Charlotte Streets)
  33 Charlotte Street
  BRISBANE  QLD  4000
• Cairns QGSC
  William McCormack Place Ground Floor
  5B Sheridan Street
  CAIRNS  QLD  4870
• Maroochydore QGSC
  Mike Ahern Centre
  Ground floor
  12 First Avenue
  MAROOCHYDORE  QLD  4558

By post

Print and complete the Seniors Card application form, then post it to:

Card and Concessions 
Smart Service Queensland
Reply Paid 89109
BRISBANE CITY  QLD  4000

Over the counter

Visit a Queensland Government Service Counter.

Privacy notice

The Department of Customer Services, Open Data and Small and Family Business (CDSB) collects the information on this application form on behalf of the Department of Families, Seniors, Disability Services and Child Safety (DFSDSCS) for the purpose of assessing your eligibility for the cards or concession in question, issuing the card or concession, and to improve services and programs. Without this information your application cannot be processed.

To assist in assessing your eligibility, we may disclose your personal information to other government agencies, such as Services Australia, Centrelink, the Department of Transport and Main Roads (Qld) and the Department of Veterans’ Affairs (Cth).  We will not otherwise disclose your personal information to a third party without your agreement, except in accordance with the Information Privacy Act 2009.

We may also use information in relation to other card and concession services you hold, or we may request information from other agencies (e.g. Registrar of Births, Deaths and Marriages), to update existing customer records across other card and concession services, such as the Seniors Card, Seniors Card + go, Seniors Business Discount Card, Companion Card, or other state government concession or card services.

Your personal information will be handled in accordance with the Information Privacy Act 2009 (Qld).

For further information about your privacy, including how you can access and amend your personal information or complain about the management of your personal information, please refer to:

• CDSB:  Privacy Policy
• DFSDSCS:  Information Privacy Policy