Applying for a Seniors Card

We are trying something new.

A new service that lets you apply for your Seniors Card, find out which concessions you are eligible for and apply for them at the same time.

Give it a go and then let us know what you think.

Apply for a Seniors Card + concession (Trial)

If you don't want to try our new service, you can still apply for your Seniors Card below.

Apply for a Seniors Card

You can apply for all card types using the same online application.

If your application is successful, you will receive your card within 4 weeks.


Residency requirements:

To be eligible for Seniors Card, Seniors Card+go or a Seniors Business Discount Card, you must:

  • be a permanent resident of Queensland.
  • live in Queensland for at least 6 months of the year and your home address must be shown on your driver licence, or be registered as your home address with (at least) 1 of the following:
    • Electoral Commission of Queensland
    • Centrelink
    • Commonwealth Department of Veterans' Affairs

Age/work requirements:

In addition to the residency requirements, you must also meet age/work requirements for each card type.

Seniors Card or Seniors Card+go

To be eligible for a Seniors Card or Seniors Card+go you must be:

  • 65 years or older and working less than 35 hours a week in paid employment
  • 60–64 years, working less than 35 hours a week in paid employment and the holder of one of the below:
    • Commonwealth Pensioner Concession Card
    • Commonwealth Health Care Card
    • Commonwealth Seniors Health Card
    • Department of Veterans' Affairs Gold, White or Orange card.

Seniors Business Discount Card

To be eligible for a Seniors Business Discount Card, you must be 60 years or older.

Proof of age and address

When you apply, you'll be asked to provide one of the numbers below:

  • your Centrelink customer reference number (CRN)
  • your Department of Veterans' Affairs file number
  • Queensland driver licence number
  • Queensland adult proof of age card number

The name on your official document must be the same name used in your application.

How to apply

There is one application process for all 3 card types. You will be issued with a card based on your eligibility.

If you have a card and your eligibility has changed, you can upgrade, replace or cancel your card online or call 13 QGOV (13 74 68).

You can apply up to 2 months prior to your 60th birthday (your card will be issued when you turn 60):


Fill out the online seniors application form.

By post

Print and complete the application form, then post it to:

Card Services 
Smart Service Queensland
Reply Paid 10817
Brisbane Adelaide Street  QLD  4000

You can print the application form here:

By phone

Call 13 QGOV (13 74 68) to complete your application over the phone.

Over the counter

Visit a Queensland Government Service Counter.