Update your blue card details

If you have applied for, or hold, a blue card or exemption card, you must tell us within 7 days if your details change.

Read about your rights and obligations as a blue card or exemption card holder.

Update your details online

Online applicant portal

The fastest way to update your details is through the online applicant portal.

You can update your:

  • email address
  • phone number
  • home address
  • post address
  • name.

If you change your name, you can also request a replacement card.

Log in to the online applicant portal to update your details.

Without the portal

If you cannot use the online applicant portal, complete this online form to update your:

  • email address
  • phone number
  • home address
  • postal address.

If you have changed your name, complete the change of name form instead.

The Department of Justice (DoJ) collects your personal information when you update your blue card details.

We collect your:

  • first, middle and family name
  • date and place of birth
  • email address and phone numbers
  • residential and postal address
  • blue card number and customer reference number
  • details of the changes you want to make
  • declarations confirming the information provided is correct.

We use this information to:

  • update your personal and contact details
  • confirm your identity
  • maintain accurate blue card records.

We will only use or share your personal information if Australian law, or a court or tribunal order, allows or requires us to.

Read the QWSS – Personal information collection statement or the DoJ Privacy Policy for more information.

The privacy policy explains:

  • how to access or correct your personal information
  • how to make a privacy complaint
  • how we manage your complaint.

If you have questions about how we manage your personal information, email Right to Information and Privacy at Privacy@justice.qld.gov.au.

If you do not provide your personal information, we may not be able to process your submission or provide this service.

What do you need to update?

  1. I need to update my: Select all that apply.
  2. Street address
    1. Is your postal address the same as your street address? *
  3. Postal address (If you chose ‘No’ above)
  4. Phone
  5. Your details
  6. *

Contact us

Call us on 1800 113 611 or (07) 3211 6999 or send us an email.

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