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Cleaning up

  • Returning to affected buildings

    Information about cleaning up buildings to make them safe after a natural disasters such as floods or cyclones.

  • Electricity and water utilities contacts

    Contact phone numbers to report electricity and water outages and faults.

  • Pools and water tanks

    How to restore your pool, spa or water tank to make it safe after a natural disaster.

  • Floodwater contamination

    How to reduce your risk of infection and safely clean up items contaminated by floodwaters.

  • Mould

    How to clean up mould safely and stop mould growth after a disaster.

  • Asbestos

    Information about how to deal with asbestos if you're involved with clean up and recovery of buildings damaged by natural disasters.

  • Drugs and poison disposal

    Find out how to correctly dispose of drugs and poisons following a disaster.

  • Landholder repairs

    Information for landholders who need to repair or replace water infrastructure, remove debris or clear vegetation following a natural disaster.


For assistance with a life threatening situation phone 000 (triple zero) immediately.

For assistance with non-life threatening situations - such as help with a damaged roof, rising flood water, or storm damage - phone the SES on 132 500.

For information and support phone the Community Recovery Hotline on 1800 173 349.

Stay up-to-date on Facebook at @qldcommunities or Twitter @RecoveryQld.

Disaster debris

If you require assistance with the removal of storm damaged material such as urban green storm debris and storm damaged household goods, contact your local council or SES on 132 500.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
27 March 2018
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