Cost of Living Rebate for Households
- $700 Cost of Living Rebate on electricity bills for vulnerable households, plus a further $372 under the Queensland Electricity Rebate Scheme, bringing total rebates for Queenslanders doing it toughest to $1,072
- $550 Cost of Living Rebate on electricity bills for all other Queensland households.
For most households, the rebate will be credited to electricity bills on a quarterly basis commencing from 1 July 2023. Exact timing will depend on retailers’ system requirements and individual billing cycles.
The Cost of Living Rebate is thanks mainly to Queensland’s shareholding stake in the state’s energy assets.
For some households, e.g. those receiving the $700 rebate, the rebate will be partly funded by the Australian Government through the Energy Bill Relief Fund.
Eligibility for vulnerable households
If you already receive the $372 Queensland Electricity Rebate, you will automatically receive the $700 Cost of Living Rebate. You do not need to apply for the additional rebate as it will automatically be applied to your electricity bill over the 2023–24 financial year. The rebate will appear as a $175 credit on your electricity bill each quarter.
If you don't receive the $372 Queensland Electricity Rebate, you can find out if you are eligible. This rebate is available to people who have any of the below:
- Queensland Seniors Card
- Services Australia or Department of Veterans' Affairs Pensioner Concession Card
- Services Australia Health Care Card*
- Department of Veterans' Affairs Gold Card (and receive the War Widow/er Pension or special rate TPI Pension)
- Asylum seeker status—residents will need to provide their ImmiCard details.
You can find out more about the Queensland Electricity Rebate eligibility criteria or contact your electricity provider to see if you are eligible to apply.
If you apply for the Queensland Electricity Rebate during the 2023–24 financial year, you will be eligible to receive a bill credit of $175 for all remaining quarters.
Eligibility for all other households
If you do not receive the Queensland Electricity Rebate, you will automatically receive the $550 Cost of Living Rebate. You do not need to apply for the rebate as it will automatically be applied to your electricity bill over the 2023–24 financial year. The rebate will appear as a $137.50 credit on your electricity bill each quarter.
To be eligible for the $700 or $550 rebate, residential customers must be separately charged for their electricity.
Customers who don't receive a separate electricity bill, e.g. where electricity is included as part of their rent, will not be eligible to receive the rebate payment.
Arrangements have been put in place for customers with electricity on-supply arrangements and customers using card-operated meters to also receive the rebate. See below for details.
Some households receive their electricity bills through on-suppliers, which include:
- property managers
- caravan park owners
- body corporates.
These households are also eligible for the Cost of Living Rebate and will have the rebate credited to their electricity bills by their on-supplier in the second half of 2023.
On-suppliers can apply for the rebate on behalf of their residents by completing the Application for cost of living rebate 2023-24 form.
Households using card-operated electricity meters are also eligible for the rebate, which will be automatically transferred to their orange power cards (linked card).