Managing government performance

The Queensland Government's Performance Management Framework Policy (PDF, 459.9 KB) (PMF) provides a structure for agencies to meet legislated performance management requirements.

The framework focuses on 3 key aspects of public sector performance:

  • Planning—at the whole-of-government, agency and individual levels to determine what outcomes are to be achieved for customers, stakeholders and the community.
  • Measuring and Monitoring Performance—achieved across the whole-of-government direction, agency business direction, agency service delivery, and at the individual level.
  • Public Reporting—of the performance of the Queensland Government, in a fair and balanced way, to facilitate accountability.

In focusing on these key areas the PMF helps to:

  • inform direction setting, planning and policy development and implementation
  • inform capability, resourcing and service delivery
  • effectively measure and report on progress and achievements.

For a broad understanding of the PMF and performance management, refer to:

The key elements of the PMF are supported by risk management, an integral part of planning and measuring and monitoring performance, and evaluation to enable continuous improvement in service delivery. For guidance, refer to:

For terms commonly used with planning, performance and public reporting and also risk management and evaluation, refer to:

The Financial and Performance Management Standard 2019 (section 8) requires all departments and statutory bodies to develop and implement a strategic plan and operational plan.

The FPMS (section 8) mandates the compliance with the information as detailed in the agency planning requirements.

The Financial Accountability Act 2009 stipulates that, each financial year, the government must prepare a budget for the state and for each portfolio (i.e. the State Budget).

Service Delivery Statements (SDS), presented in Budget Paper 5, provide budgeted financial and non-financial information for the budget year. A separate document is provided for each portfolio. These documents are a key accountability mechanism subject to public scrutiny and form the basis of questions during the parliamentary estimates processes.

The PMF mandates the disclosure of information for the SDS performance statements as detailed in SDS performance statement requirements.

The Financial Accountability Act 2009 (FAA) (section 63) requires all departments and statutory bodies to prepare annual reports for tabling in the Legislative Assembly.

The Financial and Performance Management Standard 2019 (FPMS) (section 46 (2)) mandates the disclosure of information as detailed in the annual report requirements.

Please contact the Performance Unit in the Department of the Premier and Cabinet on or (07) 3003 9197 if you have any specific queries.

Associated templates to be used in the preparation of annual reports (referenced in the Annual Report Requirements for Queensland Government agencies) are provided:

Government bodies

Open data

Note: All reporting templates and metadata forms have been amended—these updated files must be used for the 2022–23 reporting period.

Annual report cover templates

Notification for the 2023-24 reporting period - Amendment of section 31.1 Consultancies

Effective from the 2023-24 reporting period agencies must disclose information in relation to consultancy expenditure consistent with the following summary of amendment document for section 31.1 Consultancies.

Note: the associated template and metadata form has been amended – these updated files must be used for the 2023-24 reporting period.