Crisis and support hotlines
The organisations listed below provide support to people affected by disaster.
Crisis Care
18 00 17 71 35 (toll free in Australia)
A 24-hour hotline for people needing help following a disaster.
Community Recovery
18 00 17 33 49 (toll free in Australia)
For information about disaster recovery funds for affected communities. Additional information for disaster affected areas.
Lifeline
13 11 14
A 24-hour support and help hotline. Practical information for adults and children dealing with natural disasters is also available on the Lifeline website.
Calls to 13 11 14 from a landline are typically the cost of a local call, however additional charges may apply for calls from some home phone plans.
Calls to 13 11 14 from mobile phones are free. This includes Pre-Paid and Post-Paid customers.
Read more about community support and assistance programs.




