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Crisis and support hotlines

The organisations listed below provide support to people affected by disaster.

Crisis Care

18 00 17 71 35 (toll free in Australia)

A 24-hour hotline for people needing help following a disaster.

Community Recovery

18 00 17 33 49 (toll free in Australia)

For information about disaster recovery funds for affected communities. Additional information for disaster affected areas.

Lifeline

13 11 14

A 24-hour support and help hotline. Practical information for adults and children dealing with natural disasters is also available on the Lifeline website.

Calls to 13 11 14 from a landline are typically the cost of a local call, however additional charges may apply for calls from some home phone plans.

Calls to 13 11 14 from mobile phones are free. This includes Pre-Paid and Post-Paid customers.

Read more about community support and assistance programs.

Last updated
4 February, 2013

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