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Financial assistance


For assistance with a life threatening situation phone 000 (triple zero) immediately.

For assistance with non-life threatening situations - such as help with a damaged roof, rising flood water, or storm damage - phone the SES on 132 500.

Find financial assistance and support information for:

For information and support phone the Community Recovery Hotline on 1800 173 349.

Stay up-to-date on Facebook at @qldcommunities or Twitter @RecoveryQld.

Support and financial assistance available

We are committed to providing both immediate and ongoing support to people and communities that have been affected by a disaster. Our support and financial assistance fact sheets provide more information and contact details.

You can also read our translated fact sheets to find out more in your language.

Money Ready Toolkit

We have partnered with Good Shepherd Microfinance to develop the Money Ready Toolkit: disaster proof your finances.

This resource gives you an easy to follow plan to help get financially ready and back on your feet if you are affected by a disaster.

Scam warning

Times of hardship bring out the best in some people, but unfortunately the worst in others. Find out more about scams, how to avoid scammers, and how to report them.

Help for primary producers

Find out information about financial assistance for primary producers affected by natural disasters or drought.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
27 October 2017
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