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Taxi contacts

There are many taxi services that operate throughout Queensland. You can:

  • book  a taxi
  • hire  a taxi from a rank
  • hail a taxi
  • contact the taxi company directly if you have a  complaint.

Taxi complaint contacts

If you want to complain about a taxi service, you must raise  it with the relevant taxi company.

Taxi company complaint phone numbers

Taxi companyComplaint phone numberLocation
Yellow Cabs (Queensland) Pty Ltd07 3391 5955Brisbane
Black and White Cabs Pty Ltd07 3860 1884Brisbane
Bundaberg Cab Co Pty Ltd07 4151 1612Bundaberg
Cairns Taxis Ltd07 4048 8311Cairns
Blue and White Taxis07 4972 7138Gladstone
Gold Coast Cabs Ltd07 5588 1233Gold Coast
Gympie Golden City Cabs Pty Ltd07 5480 1900Gympie
Hervey Bay Taxi Service Pty Ltd07 4125 4000Hervey Bay
Innisfail Taxis07 4061 1600Innisfail
Ipswich Yellow Cabs07 3281 6677Ipswich
Mackay Whitsunday Taxi Pty Ltd07 4944 4999Mackay/Whitsundays
Black and White Maryborough07 4121 2534Maryborough
United Cab Company Pty Ltd07 4749 9999Mount Isa
Redcliffe Yellow Cabs07 3391 5955Redcliffe
Redcliffe Black & White Taxi Service07 3860 1814Redcliffe
Yellow Cabs (Queensland) Pty Ltd07 3391 5955Rockhampton
Suncoast Cabs Ltd07 5441 8801Sunshine Coast
Black & White Garden City Cabs Pty Ltd07 4635 7250Toowoomba
Townsville Taxis Ltd07 4778 9500Townsville
Capricorn Coast Taxi Service Pty Ltd07 4939 1999Yeppoon

Passenger transport regional office phone numbers

We have regional passenger transport offices. You can  contact them directly if you have a complaint about local operational issues  that has not been addressed by contacting the taxi company directly.

Regional officeContact phone number
South East Queensland North – Carseldine07 3863 9848
South East Queensland North – Mooloolaba07 5452 1800
South East Queensland South – Ipswich07 3813 8686
South East Queensland South – Southport07 5585 1856
Southern Queensland – Maryborough07 4121 8315
Southern Queensland – Toowoomba07 4639 0804
Central Queensland – Rockhampton07 4931 1538
Central Queensland – Mackay07 4951 8313
North Queensland – Townsville07 4758 7534
North Queensland – Cairns07 4045 7099

Taxi hotline

There is also a taxi hotline that you can contact if:

  • your complaint has not been resolved by the  relevant taxi company within 10 days
  • you are not satisfied with how your complaint  was managed
  • you have serious concerns about taxi industry  standards.

Contact the taxi hotline on:

Last updated:
20 November 2019