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Taxi contacts

There are many taxi services that operate throughout Queensland. You can:

  • book a taxi
  • hire a taxi from a rank
  • hail a taxi
  • contact the taxi company directly if you have a complaint.

Taxi complaint contacts

If you want to complain about a taxi service, you must raise it with the relevant taxi company.

Taxi company complaint phone numbers

Taxi company Complaint phone number Location
Yellow Cabs (Queensland) Pty Ltd 07 3391 5955 Brisbane
Black and White Cabs Pty Ltd 07 3860 1814 Brisbane
Bundaberg Cab Co Pty Ltd 07 4151 1612 Bundaberg
Cairns Taxis Ltd 07 4048 8311 Cairns
Blue and White Taxis 07 4972 7138 Gladstone
Gold Coast Cabs Ltd 07 5588 1233 Gold Coast
Gympie Golden City Cabs Pty Ltd 07 5480 1900 Gympie
Hervey Bay Taxi Service Pty Ltd 07 4125 4000 Hervey Bay
Innisfail Taxis 07 4061 1600 Innisfail
Ipswich Yellow Cabs 07 3281 6677 Ipswich
Mackay Whitsunday Taxi Pty Ltd 07 4944 4999 Mackay/Whitsundays
Black and White Maryborough 07 4121 2534 Maryborough
United Cab Company Pty Ltd 07 4749 9999 Mount Isa
Redcliffe Yellow Cabs 07 3391 5955 Redcliffe
Redcliffe Black & White Taxi Service 07 3860 1814 Redcliffe
Yellow Cabs (Queensland) Pty Ltd 07 3391 5955 Rockhampton
Suncoast Cabs Ltd 07 5441 8801 Sunshine Coast
Black & White Garden City Cabs Pty Ltd 07 4635 7250 Toowoomba
Townsville Taxis Ltd 07 4778 9500 Townsville
Capricorn Coast Taxi Service Pty Ltd 07 4939 1999 Yeppoon

Passenger transport regional office phone numbers

We have regional passenger transport offices. You can contact them directly if you have a complaint about local operational issues that has not been addressed by contacting the taxi company directly.

Regional office Contact phone number
South East Queensland North – Carseldine 07 3863 9848
South East Queensland North – Mooloolaba 07 5452 1800
South East Queensland South – Ipswich 07 3813 8686
South East Queensland South – Southport 07 5585 1856
Southern Queensland – Maryborough 07 4121 8315
Southern Queensland – Toowoomba 07 4639 0804
Central Queensland – Rockhampton 07 4931 1538
Central Queensland – Mackay 07 4951 8313
North Queensland – Townsville 07 4758 7534
North Queensland – Cairns 07 4045 7099

Taxi hotline

There is also a taxi hotline that you can contact if:

  • your complaint has not been resolved by the relevant taxi company within 10 days
  • you are not satisfied with how your complaint was managed
  • you have serious concerns about taxi industry standards.

Contact the taxi hotline on: