Camping areas get very busy during public holidays and school holidays. To avoid disappointment in these peak periods you should book early—at least six weeks in advance is a good idea. Depending on the camping area you can book from 3 to 12 months in advance of your planned visit.
About the Queensland National Parks Booking Service
Queensland Parks and Wildlife Service (QPWS) have improved the camping booking system so that increasing demand for camping can be better managed and to help provide park visitors with better camping experiences.
The Queensland National Parks Booking Service allows park managers to set and manage camping area visitor capacities and alert campers if a camping area is full or inaccessible.
On first use, the system requires customers to register an account. During registration, mandatory fields for personal information will be highlighted. All details are secured in accordance with Queensland information security standards and privacy legislation.
To make a booking online you will need to create an account in the Queensland National Parks Booking Service.
Watch the short video below to find out how you can create a Camping Account.
Planning your next outdoor adventure sleeping under the stars?
We can walk you through the steps of creating an online account that you can access by a mobile phone, tablet or PC and manage all your camping and vehicle bookings with ease.
To check if you have an account registered to your email address, locate the login prompt on the top right of the page. From here you can follow the prompts to recover your account details and reset your password. For new users, select the create account option on the top right of the page. There is also an option to access this menu item from the bottom of the page.
If you are a commercial tour operator or a school group and have not registered, click on the link to complete a ‘Commercial Tour Operator (CTO) or School group’ registration request.
Now let’s take a look at creating your new user account. When creating your online account, you’ll be required to enter your details into each of the available fields. Some information is mandatory, such as your first & last name, phone number, email address, residential address and a password.
When providing a contact number, your mobile number is preferred as the department may contact you prior to your arrival to update you of any changes.
Your email is unique to your account and is how you’ll login for future bookings. This ensures that all your confirmation emails, tax invoices and permits are sent directly to you.
Passwords are case sensitive and require between Four and 10 characters. You can use any combination of numbers & letters and for greater security we recommend your password be at least 8 characters long and contain characteristics such as a combination of upper & lower case letters, numbers & limited special characters.
We would love to hear your feedback, tick the box to receive surveys and the QPWS Camping Newsletter. You can easily manage these subscriptions once your account is created.
To finish off you must agree with the terms and conditions
Once completed click ‘Create Account’. You’ll now be able to log into your new account with your new email address and your password you’ve just created.
Still having trouble? Head to the bookings FAQ located at the bottom of the website, alternatively contact 13QGOV to make your booking over the phone or head to a counter or kiosk for further assistance.
Booking cancellations (subject to the camping refunds policy) or changes resulting in a reduced fee will be automatically refunded to your payment card if you book online. You can access your account at any time to view your transaction history, tax invoices and permit tags.
Gift cards do not guarantee or reserve a place at camping areas as bookings are subject to availability. Customers with a gift card must have a valid camping permit before setting up camp. Gift cards are treated like cash and as such will not be replaced if lost or stolen. Gift card numbers are valid for 3 years.
Booking number and camping tags
When you book your camp site or purchase a vehicle access permit, you’ll receive a booking number confirming that your permit has been booked and paid for. This booking number, your surname and your vehicle registration must be displayed on a camping tag or vehicle tag and affixed to your camping structure or placed in the front dashboard of your vehicle. Park rangers will check your camping tag to confirm your stay at the camping area, and your vehicle access tag to ensure you are permitted to drive in a recreation area.
If you book your camp site or buy your vehicle permit online, an online camping and/or vehicle access tag will be issued at the time of your booking. You will receive the tag/s in your confirmation email, along with a Tax Invoice. You can also view the tag/s from Your Account view.
You should print the tag/s and display the tag on your tent or camping structure or in your vehicle as outlined on the tag.
If you are unable to print or collect a tag, write your booking number, surname and vehicle registration on a piece of paper, place the paper in a clear, weatherproof bag and clearly display it on your camping structure, or place in your vehicle’s dashboard on the lower left hand side so it can be viewed through the windscreen.
Camping tags and vehicle stickers will not be posted out to you.
Changes and cancellations
Bookings may be altered, subject to availability, if sufficient notice is given.
Bookings can be cancelled but you may not be entitled to a refund—the balance may be held as a credit you can use towards other camping or vehicle access permits.
Permits can be changed online up to two-days prior to the start of a camping stay, or vehicle access permit validity period with no additional charges applying.
Charges may apply if changes are requested by phone or counter permit services.