Intervention while in custody

When prisoners are placed in custody they are assessed to identify which interventions will help change their offending behaviour. These may include education, training or work opportunities.

These interventions can help break the cycle of reoffending, so that when prisoners are released from prison they can go on to live a crime-free life.

Offending behaviour programs

We deliver a range of programs aimed at addressing offending behaviours such as violence, sexual offending and substance abuse-related offending. Programs vary in intensity and prisoners are recommended for these programs based on their offending history, their risk of reoffending and the level of harm associated with their offending. All offender behaviour programs are voluntary.

After prisoners complete offending behaviour programs they may be recommended to participate in a maintenance program. Maintenance programs provide the opportunity to refresh and strengthen the skills that have been developed during previous program participation. Maintenance programs are targeted at prisoners who may be close to their release date.


Prisoners are assessed for their suitability to participate in programs. This assessment includes a range of factors including:

  • the nature of their offences
  • level of risk of reoffending
  • how much longer they have to stay in prison
  • the timing of the program
  • their willingness to engage in the program.

We also assess prisoners’ reading and writing ability so they can be recommended for programs that maximise the chance of rehabilitation.

Not everyone is suitable for a program. Some programs relate to a person’s offences and require that offending behaviour be acknowledged and disclosed. Prisoners may refuse to participate in rehabilitation programs, however refusal will be noted. Prisoners are encouraged to consider the benefits of program participation and developing a crime free lifestyle.

Prisoners are advised that when considering a parole application, the Queensland Parole Board make decisions independently of Queensland Corrective Services and may take into account a range of factors such as steps taken towards rehabilitation and behaviour while in prison.

Vocational education and training

We offer a range of education and vocational training which provides prisoners with skills to help them gain and maintain employment when released from custody. Before release, these vocational skills can lead to employment within prison industries, as well as delivering recognised qualifications to those already working within industries.

Education and training courses provided to prisoners are nationally recognised and accredited in accordance with the Australian Qualifications Training Framework. Prisoners have access to the following categories of education:

  • literacy and numeracy
  • secondary education or its equivalent
  • tertiary studies
  • Vocational Education and Training (VET).

Prison industries

All sentenced prisoners are expected to work while in custody. Prisoners can work in the prison kitchen and cleaning the accommodation units or work in prison commercial industries such as:

  • laundry, textile and agricultural work
  • making timber products and furniture
  • making a wide range of metal products
  • assembling, packing, painting, powder coating
  • mechanical work.

Other prison support services

Other general support services are available to all prisoners in custody.

Pastoral care

Pastoral care is available through chaplains and special religious visitors. We take reasonable steps to make sure you can observe your chosen religion in prison.

The State Chaplaincy Board coordinates chaplain prison visits.

Elders Visitation Program

Elders from Aboriginal and Torres Strait Islander communities have regular access to support Indigenous prisoners.

Services for prisoners preparing to leave prison

If you are nearing the end of your sentence, we will help you to plan for your release into the community by linking you to community-based services.

Re-entry services

We have agreements with a number of service providers to assist the safe and successful re-integration of prisoners to the community. There are currently 3 re-entry service models:

CREST Re-Entry Services

This service is available in all male correctional centres (except Borallon Training and Correctional Centre) and Townsville Women's Correctional Centre.

CREST (Community Re-Entry Support Team) provide 3 levels of support:

  1. In-prison Information and Referral Services

    Prisoners can request support from CREST in-prison staff to discuss their re-integration needs. Where possible helpful information will be provided and relevant referrals to external agencies can be made which will support their release and re-entry back to the community. For example, prisoners can request for support to gain suitable accommodation or medical treatment within the community.

    Prisoners can ask correctional centre staff for guidance on making a request to speak to CREST.

    This service is open to all prisoners including those on remand.

  2. Post Release Managed Services (PRMS)

    This support is offered to eligible prisoners identified by Queensland Corrective Service staff. Once identified, a CREST worker will meet the prisoner to offer pre-release support and up to three months post release support. This is voluntary and the prisoner can decline the offer.

    If support is accepted, CREST workers will work with the prisoner to create a detailed re-entry plan around the prisoners identified needs. Once in the community CREST will work with the prisoner and their parole officer to support successful reintegration.

    PRMS involves linking prisoners in with relevant supportive agencies and organisations in the community as well as providing a level of motivational support as prisoners adjust to life in the community.

  3. Crisis Support

    Probation and Parole officers can request CREST support to assist parolees who may need extra assistance and times of instability in the community.

    Parolees cannot self-refer to gain this support but are encouraged to discuss any issues which may be hindering on their ability to remain in the community with their officer.

MARA - Southeast Queensland Women's Re-Entry Services

The MARA Project operates within Brisbane Women’s Correctional Centre, Numinbah Correctional and Helena Jones Correctional Centre.

MARA, which is the Maltese word for ‘woman’ provide the following services:

InReach services

This service is based within correctional centres and provides prisoners with assistance to make contact with external agencies who can assist them to re-enter the community.

This is an open access service available to all prisoners including those on remand.

Prisoners can request, via correctional centre staff to speak with a MARA inreach worker about their needs and what support options are available upon or prior to release.

Outreach services

The MARA project can also provide more in-depth pre and post release support to some women exiting prison into the South East Queensland area.

Outreach support commences in-prison with detailed re-entry planning which is very much driven by the woman and her needs.

Support can start up to 3 months prior to release and dependent on the needs of the women, support follows through to the community for up to 9 months post release.

Outreach support includes creating referral pathways to support organisations in the community, assisting women coming up for release to create strong supportive relationships in the community and with other agencies such as the Department of Housing.

Access to the outreach service can be discussed with MARA inreach workers in the correctional centres.

Borallon Throughcare

Borallon Training and Correctional Centre (BTCC) has a large focus on developing the skills and knowledge of prisoners in order increase the likelihood of employability upon release.

The Borallon Throughcare team works with prisoners to create a ‘pathways plan’ which identifies training needs but also addresses areas of the prisoners life where further support may be required upon release.

Prisoners in BTCC will be advised individually of support available to them with the Throughcare team. Prisoners can also request to speak to a Throughcare officer to discuss their options.