What we do
We provide a range of information and services for those who live, invest or work in a community titles scheme in Queensland.
We are committed to giving body corporate members, their committees and industry groups information and tools to help them better understand body corporate legislation, and to avoid and resolve disputes.
Under the Body Corporate and Community Management Act 1997 (the BCCM Act), we provide:
- an information service
- a dispute resolution service
- a search facility to access adjudicator's orders affecting particular community titles schemes
Our information service provides information to the community about body corporate legislation. It can help you to know your rights and obligations under the BCCM Act. If you do not have a current application your query will be referred to the information service.
Please do not email the information service. Submit an online enquiry.
The information service cannot provide legal advice, directions or rulings. We cannot help you with information on other laws.
We cannot give you information about:
- work health and safety
- fire safety
- taxation laws ( GST requirements)
- building codes
- property industry regulation (real estate licensing)
- fraud, defamation, and so on (you will need legal advice on these matters).
- information online
- responses to telephone and online enquiries for general information
- forms for bodies corporates to use
- a regular e-newsletter called Common Ground
- an online training course
- a quick reference guide to community living
We produce a range of forms for you to use that include:
- body corporate by-law form 1, 10, 11, 25 , 27 and 28.
- body corporate records form 8, 9, 12, 13 , and 26.
- conciliation application form (form 22)
- adjudication application form (form 15)
- waiver of application fee forms (form 23)
- change of signatories (form 2)
- search of adjudicators’ orders (form 3)
- notice of general meetings form 4 and form 5
- general meeting proxy form (form 6) and committee meeting proxy form (form 7)
- guidelines for a manager to become the committee (form 18)
- changing a regulation module (form 19)
- explanatory note to amend contracts (form 20)
- a history of our forms—information on the current and revoked versions of our forms as well as dates and version numbers.
Dispute resolution service
You are encouraged to also read the practice directions issued by the Commissioner before proceeding through dispute resolution as they explain different aspects of the dispute process.
We ask that you use email (firstname.lastname@example.org) to contact the dispute resolution service for new or current dispute applications. See practice direction 3—Communication and document management for more instructions on this issue.
Building Units and Group Titles Act 1980
Referees in this office can determine disputes under the Building Units and Group Titles Act 1980 (BUGTA).
While the information service cannot provide information on BUGTA, there are forms that we produce for you to use: