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Processing fine collection notices

If someone does not act on their enforcement order from the State Penalties Enforcement Registry (SPER) within the allocated time, we can collect the money they owe from other entities.

We can direct the following parties to deduct from their employees/clients:

  • their employer
  • their bank or financial institution
  • other organisations that hold money on their behalf.

Both the customer and you, as a third party who holds money on their behalf, will receive a fine collection notice (FCN) for the redirection of the debt.

This is a legally binding requirement—you must deduct the amounts shown in the FCN and pay it to us.

Late payment or failure to comply may result in penalties or prosecution proceedings against you.

The FCN will specify whether you are to pay the full amount or regular smaller payments until the debt is cleared.

If your employee, customer or client has any queries about the FCN, tell them to contact us.


It is your responsibility to enforce the FCN and send monies collected to us by the 7th day of every month. The deductions must start from the next available pay cycle after you receive the FCN.

There is a form to provide to us when:

Financial institutions

There is a form to provide with remittance details for:

You should include nil returns on your forms, as well as the reasons for them.

You must give written advice to the account holder of the amount deducted under the FCN.

Other organisations

If you hold money for someone who owes a SPER debt, we may send you an FCN to redirect their debt as a third party.

You must deduct the amount noted on the FCN and pay it to SPER within 7 days.

Complete a bank return form and return it to us, together with the payment.

You must give the person written advice of the amount deducted.

Guide to processing FCNs

The FCN guides explain what you need to do to meet your obligations, including how to calculate the protected earning amount and how to make payments.

Contact us


Phone: 1300 365 635 (Monday to Friday, 8am to 6pm)

Fax: (07) 3220 6711

Contact SPER

Monday to Friday, 8am to 6pm (excluding public holidays)

Last updated
2 May 2018
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