- What is contained in the public register?
- What is the cost of using the public register?
- Can I download information from the portal?
- Where do I find the conditions associated with an Environmental Authority?
- Why are there differences between the online record of an Environmental Authority and the details in the downloaded document?
- Why do some records not have documents attached?
- How do I notify the department about an error in the portal?
- Why do the online location searches not always match the exact locations in the document?
- My Lot on Plan search did not return the expected results; is there a better way to search?
What is contained in the public register?
The requirements of the public register are detailed in sections 540 and 540A of the Environmental Protection Act 1994 and section 147-149 of the Environmental Protection Regulation 2019.
If a document is required to be kept under legislation, the department is typically unable to redact or remove it from the public register.
The department maintains an online Public Register Portal to provide instant access to the most frequently requested record types. If a specific record is not yet available on the portal, it may be obtained via an Information Request.
If you are concerned about a document being publicly available, you may contact the department to clarify what is required under the EP Act. You should seek your own independent legal advice, as departmental officers are not able or authorised to provide legal advice in relation to specific matters.
What is the cost of using the public register?
All records and documents published to the online portal are free of charge to access and download. If you request a copy outside of the online portal, the department may prescribe a reasonable fee for copying a document under section 543 of the Environmental Protection Act 1994.
Can I download information from the portal?
Yes. If a document is published online, it will be made available via its associated record (e.g.: a permit document will be accessible from its related Environmental Authority record). You are able to copy data from the page or download the published document(s).
Please note that documents cannot be exported in bulk. They are provided on a per-record basis.
Search results can also be exported into Excel spreadsheets (XLSX files), using the “Export view” link on the results page. When exporting search results, any filters that have been applied to the search will also be applied to the exported data.
Note: Due to the large number of activities and locations listed on some Environmental Authorities, they may exceed the character limit in Excel in some cases (approximately 32,000 characters per cell). Where this occurs, refer to the online version of the record for more complete details, or download the associated document that was issued.
Where do I find the conditions associated with an Environmental Authority?
The conditions for Environmental Authorities are contained in the downloadable document. If the document is not available in the online portal, it can be obtained via an information request.
If the Environmental Authority has any progressive rehabilitation and closure plans, temporary emission licences, or enforcement actions related to it, these details will be linked to the online record.
Some Environmental Authorities are required to comply with eligibility criteria and standard conditions. Over time, the department has changed how these documents are collated. This means there are several ways eligibility criteria and standard conditions may be represented:
- they are embedded directly within the permit document (typically for recent permits)
- the permit document references an online version of the eligibility criteria and standard conditions
- the conditions of the Environmental Authority were the standard conditions applicable at the time it was granted. View the web page on standard conditions.
Why are there differences between the online record of an Environmental Authority and the details in the downloaded document?
Not every change to an Environmental Authority record requires a new document to be issued (such as an administrative correction or updating a reference number). The online record reflects the latest details recorded on system. The associated document contains the details and conditions that were current at the time that document was issued.
Why do some records not have documents attached?
There are several reasons a document may not be available online. For example, an older document may not yet be digitised due to its age, or a very recent document may not yet be ready for publication.
Documents that are not yet available in the online portal can be obtained via an information request.
How do I notify the department about an error in the portal?
If you believe there is an error in the records and/or documents, please notify us by sending an email to Public.Register@des.qld.gov.au including:
- Your name (and company, if applicable)
- Your contact details
- The name of the entity listed on the record
- Any associated reference numbers (e.g.: a permit number or enforcement number)
- Specific details of the error, and any information which may assist in correcting it
Why do the online location searches not always match the exact locations in the document?
There are three main reasons this can occur:
- The location cannot be tied to a fixed, searchable point (e.g.: a ‘mobile and temporary’ location)
- Location details are being supplemented by an independent lookup service
- A location can be inferred from a written document but has not been explicitly notated in the department’s source-of-truth location register.
To see the locations currently recorded on system, refer to the online record. To see more descriptive details that may accompany them, refer to the associated document. Documents that are not available in the portal can be obtained via an information request.
My Lot on Plan search did not return the expected results; is there a better way to search?
Records on the public register reflect the point in time at which the record was created / issued. Changes to land such as subdivisions or reconfigurations can often affect Lot on Plan details, however these changes do not retrospectively flow back to documents and records that have already been issued. To improve your search, it may be appropriate to conduct a title search for other Lot on Plan descriptions and use that information to search the public register.
If you are searching for a resource activity, you can improve your search by using the mining or petroleum tenure instead of a lot or plan number. You can check whether a permit exists for a resource activity by conducting a Public Search for Resource Authorities.