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State Emergency Service

State Emergency Service

The State Emergency Service (SES) is a volunteer emergency and rescue service operating within the department of Queensland Fire and Emergency Services. The SES service is dedicated to helping the community in times of disaster, responding to thousands of calls for help every year.

Role of the SES

The SES helps communities prepare for, respond to and recover from natural disasters, including:

SES volunteers also conduct:

  • search and rescue operations
  • crime scene/forensics searches
  • provide community preparedness and safety education
  • support other emergency service agencies.
  • provide support to the Rural Fire Service Queensland in times of bushfire activity

132 500 for Flood and Storm Emergencies

If you require SES Assistance during a flood or storm emergency, you can lodge your request one of 3 ways.

  1. Download the SES Android App or SES Apple App and lodge your request online
  2. Use our web app and lodge your request online
  3. Call us on 132 500

If you log a request through the app, you will be able to cancel the request if you no longer require our assistance. If you require to cancel the request and you called us to log the request, you will need to call us again on 132 500 quoting your reference number.

If you would like a status update on your request, please contact us on 132 500 quoting your reference number.


The SES is made up of more than 300 volunteer groups across the state. You can be part of it.

SES volunteers are people committed to helping their local community.

Register to become an SES volunteer or find out more at the Queensland Fire and Emergency Services website.

Are you eager to lend a hand in your community?

Volunteering Qld

Volunteering QLD will help you find volunteer opportunities with local organisations in the following fields:

Find volunteering opportunities

Join the SES and give back to your community


Whether on the frontline or behind the scenes, if you want to help, we'll find a way to use your talents and expertise.

Volunteer online to help out in times of disaster.

Learn more about the SES and how you can help.

Last updated
11 July, 2018
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