A person who is diagnosed with COVID-19 in Queensland must self-isolate.
The isolation period is 14 days from diagnosis, or until a clearance is received in writing from a registered nurse or medical practitioner—whichever is earlier.
Clients who are self-isolating must not leave the premises, unless they are sick and need a doctor or medicine, or it is an emergency such as to avoid a risk of harm. If the person needs to see a doctor, they should call their General Practitioner and arrange a telehealth appointment. If a person needs urgent assistance, they should call an Ambulance on 000 (Triple Zero).
Clients who are self-isolating cannot permit any other person to enter the premises unless that person usually lives at the premises or is living at the premises for the purpose of self-isolation, or for medical or emergency purposes.
Medical and emergency purposes include essential disability supports such as bladder and bowel management, medication management, behaviour management, respiratory management, PEG changes, pressure relief/turning and wound care, assistance with feeding and hydration, and assistance with basic personal hygiene.
If a client has been diagnosed with COVID-19 and is assessed to be medically safe to receive care in their home, service providers need to plan how they continue to provide disability supports to the person in a way that respects and upholds their rights and dignity.
Support workers should follow the rules on using Personal Protective Equipment.
If your client is in self-isolation and needs help getting food or other essentials, you can call the Community Recovery Hotline on 1800 173 349.