More activities will be able to be recommenced for clients with disability.
Queensland businesses are currently required to take steps to manage COVID-19 in the workplace and should have a workplace health and safety plan which includes COVID-19 planning in place to demonstrate this. As this is an existing measure linked to current workplace health and safety legislation we recommend that this plan — or a summary of it — is what should be displayed as evidence that a business is COVID SAFE. View the Framework for COVID Safe Businesses and more information.
All providers are expected to continue to meet the immediate needs of the people they support and make arrangements to ensure their clients are not left without essential services.
NDIS providers are expected to continue delivering supports to NDIS participants and prioritise supports to meet the immediate needs of participants. The NDIS Quality and Safeguards Commission is advising providers of their obligations and is issuing Provider Alerts in response to coronavirus (COVID-19).
These include NDIS provider obligations in relation to:
NDIS Code of Conduct
NDIS Practice Standards
conditions of registration
notifying the NDIS Quality and Safeguards Commission of certain events including your ability to deliver ongoing supports to NDIS participants.
Service providers delivering disability services funded by the Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships, should contact the department to discuss any service delivery issues they may be experiencing due to COVID-19 and to make arrangements to ensure essential services continue to be available to the people they support.
The NDIS Quality and Safeguards Commission has an online training module for existing and new support workers on infection prevention and control for COVID-19. The training covers the fundamentals of infection prevention and control for COVID-19, including: COVID-19—what it is; signs and symptoms; keeping safe–protecting participants and your workforce; and myth busting.
Providers should continue to access PPE through their usual means. Where this is no longer possible, they should approach the National Medical Stockpile (NMS).
Access to PPE will also be prioritised for those NDIS providers who deliver personal care and other activities that require close physical contact where there is an immediate threat to continuity of safe quality care due to lack of access to PPE, or where the participant has a confirmed or suspected case of COVID-19.
The NDIS Quality and Safeguards Commission has important information about coronavirus for NDIS service providers, including provider obligations, how to reduce the risk to participants, and links to updates and resources, including Notification of changes and events related to COVID-19.
It is a condition of NDIS registration providers notify the NDIS Quality and Safeguards Commissioner of certain changes and events, especially those which substantially affect your ability to provide the supports and services you are registered to provide.