Overview

Our Thriving Digital Future: Queensland’s Digital Economy Strategy (PDF, 664.54 KB) sets the focus and direction for a flourishing digital economy, building on what’s already being done well and preparing us for the inevitable challenges ahead.

The strategy serves as a roadmap towards a thriving digital economy by 2032. It leverages government strategies and commitments to progress the Queensland Government priorities to:

  • deliver good, secure jobs
  • deliver better and connected services
  • protect and enhance the Queensland lifestyle.

Through its ambitious digital transformation program, the strategy will be pivotal in:

  • positioning Queensland as an attractive place to live, work and do business
  • creating jobs and ensuring Queensland meets industry needs and expectations
  • delivering better services for all Queenslanders
  • helping address social and economic exclusion for the most vulnerable
  • celebrating Queensland’s lifestyle.

A family interacts with a tablet device together

Our digital landscape

The rate of global digital transformation is changing the way businesses and governments operate. It’s changing the way we work, and fast-tracking the adoption of new technologies and our capacity to deliver products and services online.

  • Digital activity accounted for 5.9% ($109 billion) of total economy value added ($1,857 billion) in 2019-20, compared to 5.6% ($101.5 billion) in 2018-19.
    (Australian Bureau of Statistics, 2021)

  • In August 2021, nearly 40% of employed Queenslanders were working from home—up from 5.3% in 2011.
    (Australian Bureau of Statistics, 2021)

  • Queensland's technology workforce numbers over 114,000 people, with more than half working in non-digital industries.
    (Deloitte Access Economics, 2022)

  • Online purchases in Queensland have almost doubled between January 2020 and January 2021. This is a stark contrast to 2015 when more than half of Australian businesses didn't have a website and only one-third received orders through the internet.
    (Australia Post, 2021; Australian Bureau of Statistics, 2018)

Our strategic priorities

The strategy is founded on 3 focus areas:

  • Digital market: building the necessary environment that Queensland businesses need to maximise the opportunities digital technologies can bring.
  • Digital customer: ensuring Queensland Government services are customer-centric, and that all Queenslanders can access the necessary digital services to be connected, independent, and engaged in all facets of their community.
  • Digital government: creating change and influencing a strong digital economy by transforming how we deliver services.
  • Digital customer

    People and organisations benefit through a customer-centric government and digitally inclusive society.

  • Digital government

    Government is digitally adept and enabled with an engaged and empowered workforce

  • Digital market

    Industry and government co-create a world leading digital economy

  1. Close the digital divide
  2. Contemporary digital government services
  3. Improved connectivity for regional communities
  4. Industries and business excel
  5. Pipeline of talent for digital careers
  6. Digitally enabled government