Counselling: how to access it, what it costs
Counselling
A counsellor is a person trained to help you or someone you know with concerns or problems such as anxiety, depression, grief or relationship difficulties. They aim to help you resolve your problems in a positive way by helping you to clarify the issues, explore options, develop strategies and increase self-awareness. Sessions are generally held one-on-one with you or with your partner or children. Group counselling is also available.
There is no law in Australia that requires a person who provides a counselling service to have either qualifications or experience. This means that people without training or skills can call themselves counsellors or psychotherapists.
The Psychotherapy and Counselling Federation of Australia (PACFA) is the peak professional body that provides national standards for the profession. Trained counselling professionals may include psychiatrists and psychologists who have counselling or psychotherapy training, and members of the professional associations linked with PACFA.
Support groups
Support groups are a useful way of sharing your experiences with others, and to get support and information. Sharing your story with others who understand through their own experience, helps you manage your own health or support someone else.
To find a support group in your area, search for ‘self-help and support groups’ on Qfinder.
Cost
Medicare rebates are available to cover the cost of some counselling services. To be eligible, you’ll need a referral from your doctor.
Your private health fund may also offer a rebate. The exact amount of the rebate will depend on your level of cover. Contact your private health fund for more information.
Where to get help
- Talk to your doctor
- Phone 13 HEALTH (13 43 25 84)
- Contact your local hospital
- Contact a community health centre




