Skip links and keyboard navigation

After-hours medical help and advice

13 HEALTH (13 43 25 84)

13 HEALTH is a phone service available 24 hours a day, 7 days a week (cost of a local call) for all Queenslanders.

Qualified health staff can give you advice on symptoms and conditions, who to talk to and how quickly you should act. The advice is confidential, professional and supportive.

In an emergency always dial Triple Zero (000).

Find a health service

Search the health services directory to find:

  • hospital or health centre
  • emergency department
  • pharmacy
  • GP clinic
  • other health services.


The Queensland Ambulance Service (QAS) provides emergency medical help, treatment and transport through a network of 260 ambulance stations across the state.

  • In an emergency, call Triple Zero (000) and ask for 'ambulance'.
  • If it's not an emergency, call 13 12 33 to ask for an ambulance. Non-emergencies generally require a doctor's authorisation to arrange the ambulance transport.

Emergency departments

Queensland emergency departments are open 24 hours a day, 7 days a week. They provide quality emergency care to seriously injured or ill people who need immediate medical treatment. Qualified doctors and nurses are on duty or, in some rural hospitals on immediate call, to help with medical emergencies.

GP clinics

GPs can treat many conditions you might otherwise go to an emergency department for, such as removing stitches, sprains and strains, bites and stings, viruses or infections, eye injuries, and prolonged illness or injury.

Some areas may have after-hours GP clinics or night GPs who come to your home. Call 13 HEALTH (13 43 25 84)  or search the health services directory to find out if there are any services close to you.


Pharmacies can help with conditions such as cold and flu symptoms, skin conditions and irritations, minor or mild allergy symptoms, headaches, diarrhoea or constipation, or sleeping problems.

Some areas may have late-night or 24 hour pharmacies. Call 13 HEALTH (13 43 25 84)  or search the health services directory to find out if there are any services close to you.

Emergency contacts

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.

Hearing impaired callers dial 106 by TTY or use other National Relay Services in an emergency.

Non-urgent medical help: 13 HEALTH (13 43 25 84)

SES: 132 500 For help with a damaged roof, rising floodwater, trees fallen on buildings, or storm damage

General enquiries: 13 QGOV (13 74 68)

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
1 December 2014
  1. Is your feedback about:
  2. (If you chose ‘website’ above)

    Page feedback

    1. How satisfied are you with your experience today? *
  3. (If you chose ‘service’ above)

    Feedback on government services, departments and staff

    Please use our complaints and compliments form.