The Queensland learner logbook app is a paperless way to record trips, send them to your supervisor for approval and submit your completed logbook to the Department of Transport and Main Roads for final assessment.
Make sure you submit your logbook at least 12 business days before your driving test. You can't take your test until we have approved your logbook.
You can download the Queensland Learner Logbook app free from the App Store or Google Play. If you can't find the app, try upgrading your device's operating system or using a newer device.
Download the app to your own device or to a trusted device that you can regularly access. If someone else will be using the device, log out so that no one else can see or change your trip data.
If you log in on a new device with your email address and password, all of your synced data will be transferred automatically.
You can check the Summary screen to see when your data was last synced.
Syncing happens automatically whenever you have internet access, but you can manually sync your data if you need to.
Any trips, vehicles or supervisors that were deleted won't be transferred across. If you need them on the new device, you will have to create them again.
If you've used the app before you can log in with your email address and password or use the Forgot Password? link.
Tap the Forgot password? link on the login page.
Tap the Forgot your password? link on the login page.
If you haven't used the app before, you'll need to register to use it.
When you register you'll need to:
You will need to provide your:
Once you've provided these details, you'll see a tutorial and be able to use the app.
When you register, we will send a validation code to the email address you provided to confirm that you have access to it. If it doesn't come through in a few minutes, check your junk or spam folders and make sure you entered your email address correctly.
The validation code will be valid for 7 days—if you try to use it after this, it won't work. You can start the registration process again to get a new code.
If you see this error message during the registration process, you may be using a non-English keyboard. Try switching your keyboard to English - Australia to finish registration.
Make sure your device is connected to the internet.
Check that:
If you've lost access to the email address you used to register, message us or call 13 23 80 for help.
Need help registering or logging in?
When your device is connected to the internet, any changes you make in the app will be synced to our servers and saved securely. If you're offline, you can still use your logbook—the changes will be synced the next time you're connected to the internet with the app open.
If you've taken a trip while your device is offline, approval emails won't be sent to your supervisor until your app's data has been synced to our servers.
The app has 6 sections:
You can access these sections using the menu icon in the top left corner of the app.
When you open the app, the first screen you'll see is the Summary screen.
The screen shows the:
You can add a new trip, vehicle or supervisor to the app by tapping the Add button, which looks like a plus sign.
The app syncs data with our servers automatically, but you can manually sync your app data by tapping the cloud button in the top right corner.
Need help with the summary screen?
You will need to enter details for at least 1 supervisor before you can add a trip.
After you record a trip, your supervisor will be sent an email with the trip details, either immediately or the next time your app is connected to the internet. If the supervisor approves the trip, it will be added to your driving hours.
You can add a supervisor by tapping the plus sign on the Summary screen or the Supervisor screen.
To add a supervisor, you will need their:
You will also need to indicate whether they are a driver trainer.
Once you've added a supervisor, you can tap the star next to their name to set them as a favourite—this means they will be selected automatically when you create a new trip.
Driver trainers
If you take a trip with a driver trainer, you'll get 3 hours towards your total for every hour of your trip. You can do this for up to 10 hours to get 30 hours towards your total. If you take a trip with a driver trainer at night, you can choose either to have the trip count as triple hours or as night hours, not both.
When you add a driver trainer as a supervisor, make sure to tap the Is this supervisor a driver trainer? toggle and enter the name of their driving school. The app will automatically add the extra time for trips with this supervisor until you've reached the limit.
If you need to make changes to supervisor details, go to the Supervisors section of the menu. Your supervisor will need to approve any trips that were completed under the old details again.
You can also delete a supervisor, but only if they're not part of an approved trip.
Tap the plus button on the Summary screen and choose Add supervisor.
Your supervisor will get an email with instructions on how to approve and reject trips.
When you add a new trip, you can choose the supervisor you added by tapping the nickname you gave them.
Note: you can't delete a supervisor that has been added to a trip. You will get an error message and will need to delete the trip first.
Tap the plus button on the Summary screen and choose Add supervisor.
Your supervisor will get an email with instructions on how to approve and reject trips.
When you add a new trip, you can choose the supervisor you added by tapping the nickname you gave them.
To delete a supervisor, tap the icon in the top right corner
then tap the Delete button.
Note: you won't see the icon if the supervisor is attached to an approved trip. If you need to delete the supervisor, you will need to delete any approved trips that they supervised first.
You will need to enter details for at least 1 vehicle before you can start adding trips.
You can add a vehicle by tapping the plus sign on the Summary screen or the Vehicle screen.
To add a vehicle, you will need to know its number plate.
Once you've added a vehicle, you can tap the star next to its name to set it as a favourite—this means the vehicle will be selected automatically when you create a new trip.
If you need to make changes to vehicle details, go to the Vehicles section of the menu. Your supervisor will need to approve any trips that were completed under the old vehicle details again.
If the vehicle has new number plates, add a new vehicle instead of updating the existing vehicle.
You can also delete a vehicle, but only if it hasn't been used in an approved trip.
Tap the plus button on the Summary screen and choose Add vehicle.
When you add a new trip, you can choose the vehicle you added by tapping the nickname you gave it.
If your vehicle has a new number plate, create a new vehicle instead of editing the existing one.
Note: you can't delete a vehicle that has been added to a trip. You will get an error message and will need to delete the trip first.
Tap the plus button on the Summary screen and choose Add vehicle.
When you add a new trip, you can choose the vehicle you added by tapping the nickname you gave it.
If your vehicle has a new number plate, create a new vehicle instead of editing the existing one.
To delete a vehicle, tap the icon in the top right corner then tap the Delete button.
Note: you won't see the icon if the vehicle was used in an approved trip. If you need to delete the vehicle, you will need to delete any approved trips that they supervised first.
The Trips screen shows you all of the trips you've created in the app. Trips are grouped into 3 categories: Approved, Not Approved and Rejected. Only approved trips are counted in your total driving hours.
If you made a mistake when you entered a trip, find it in the trips list, make your changes and click the Update button. If the trip was already approved, the supervisor will need to approve it again.
You can add a new trip in the app by tapping the plus button on the Summary screen or on the Trips screen.
From the new trip screen you can:
When you add a trip you will need to enter the:
Night trips
Any driving time between sunset and sunrise can count towards your night driving requirement.
If you drove at night, you can turn on the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.
Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.
Submitting a trip
Tap the Finish button to submit a timed trip you've just finished or the Add trip button to submit a previous trip.
Once you've submitted a trip, the details you entered will be emailed to your supervisor. If you're not connected to the internet when you submit the trip, the email will be sent the next time your app can connect.
The trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.
If your supervisor approves the trip, it will move to the Approved section of the Trips screen and will count towards your driving totals.
If your supervisor rejects your trip, they will be asked to give a reason for the rejection. The trip will be moved to the Rejected section of the Trips screen with the reason shown at the top. You can tap the trip to edit and resubmit it.
When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip again by tapping the icon in the top right corner.
If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, the supervisor will need to approve it again.
You can also delete a trip by tapping the Delete button. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake, you will need to create it again and submit it to your supervisor for approval.
then tap the Add trip button.
Night trips
Any driving time between sunset and sunrise can count towards your night driving requirement.
If you drove at night, you can turn on the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.
Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.
The Trips screen shows you all of the trips you've added in your logbook. Swipe to see your trips grouped into 3 categories: Approved, Not approved and Rejected. Only approved trips are counted in your total driving hours.
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Re-sending a trip for approval
The trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.
When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip by tapping the icon in the top right corner.
Rejected trips
If a trip is rejected by your supervisor, the rejection reason will be shown at the top of the trip.
If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, the supervisor will need to approve it again.
You can also delete a trip by tapping Delete. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake you will need to create it again and submit it to your supervisor for approval.
then tap the Add trip button.
Any driving time between sunset and sunrise can count towards your night driving requirement.
If you drove at night, you can turn on the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.
Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.
The Trips screen shows you all of the trips you've added in your logbook. Tap the Approved, Not approved or Rejected buttons at the top of the screen to see the trips that fall under each category. Only approved trips are counted in your total driving hours.
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Re-sending a trip for approval
The trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.
When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip by tapping the icon in the top right corner.
Rejected trips
If a trip is rejected by your supervisor, the rejection reason will be shown at the top of the trip.
If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, your supervisor will need to approve it again.
You can also delete a trip by tapping the icon in the top right corner then the Delete button. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake you will need to create it again and submit it to your supervisor for approval.
Your logbook should automatically sync when you are connected to the internet with the app open.
Your summary screen shows the last time your data was synced.
To sync your data manually, you can:
Error messages may include:
When you add a trip, the app compares the start and end odometer readings to trips you've already added for the same vehicle.
If you try to add a trip with a start odometer reading that's lower than the end odometer reading of a trip you took earlier, you will get an error message.
To fix the issue, you will need to check the time, date and odometer readings for your current and previous trips to find the mistake. A common cause of this issue is adding an extra digit (such as entering 100000 instead of 10000).
Example: You add a trip you took today and enter a start odometer reading of 5100 and an end odometer reading of 5200.
You then add a trip you took yesterday in the same vehicle and enter a start odometer reading of 5125 and an end reading of 5130.
The start odometer reading for today's trip can't be lower than the end reading for yesterday's trip, so you need to check the details for these trips.
The first 10 hours of trips you take with a driver trainer are counted as triple time (for example, a 1 hour trip will be counted as 3 hours). However, a trip counted as triple time can't be counted towards your night driving requirement, so you will need to choose how you want the trip time to be counted:
If you want the trip to be counted as triple time, don't choose the night time travel option—this will give you triple time but won't increase your night time driving total.
If you want the trip to be counted as night driving, choose the night time travel option—this will increase your overall driving time and your night time driving totals by the length of your trip.
You can update your personal details on the Profile page.
Your licence number and date of birth won't be visible, but they are stored in the app and can be changed here if you made a mistake entering them.
If you change your email address, a validation code will be sent to the new address. You will need to enter the code into the app before you can use the new address.
You can use the icon in the top right corner of the Profile screen to change your password when you're logged into the app.
Tap the icon in the top right corner of the Profile screen and choose the Email my progress option to request an email summary of your logbook hours.
After you've entered your password, we will email the address you used to register for the logbook app. The email will have your licence number in the subject line and will contain 2 PDF attachments:
You may be able to use these documents as proof of driving experience in another state or country—check with local officials for requirements.
If you need to change the target hours in the app from the standard 100 hours including 10 night hours, use the icon in the top right corner of the Profile screen.
You can change your hours if:
You will need to give a reason for the change and enter the new target hours.
If you've submitted your logbook already, you may need to tap the Unlock logbook option before you can change your hours.
You will see the Submit logbook button once you have reached your new target hours.
Need help changing your target hours?
Once you've completed your required hours, a Submit logbook button will appear on your Summary screen—tap the button to begin the submission process. Submitting your logbook doesn't mean you have to take your driving test right away, so even if you're not ready for your test there's no reason to delay submitting.
Make sure you submit your logbook at least 12 business days before your driving test. You can't take your test until we have approved your logbook.
We'll ask you to confirm your mobile number so we can SMS you once we've finished reviewing your logbook. We'll either tell you that your logbook has been approved or let you know what you have to do next.
Before you submit you will have to read a disclaimer and confirm that all of the information you've entered is true.
If you don't submit your logbook, you will get a reminder the next time you open the app. You can choose to submit it or to be reminded again in a week.
Once you've reached your target hours, a Submit logbook button will appear on your Summary screen with next steps. Tap the button to start the submission process.
If you don't submit your logbook within a week of reaching your target hours, the next time you open the app you'll see a message allowing you to submit or be reminded in a week.
Once you've reached your target hours, a Submit logbook button will appear on your Summary screen with next steps. Tap the button to start the submission process.
If you don't submit your logbook within a week of reaching your target hours, the next time you open the app you'll see a message allowing you to submit or be reminded in a week.
Need help submitting your logbook?
You can view a tutorial at any time from the app menu.
If you need help with the learner logbook app, message us or call us on 13 23 80.
Please note: We can only release information about your logbook status to you. This means that we are unable to speak with your parents or other family members on your behalf.
