Volunteering
Volunteering is a great way to connect with others and to contribute to your community. It provides a variety of benefits for you and for your community, including sharing skills, building confidence, making new friends, getting job-ready, strengthening connections and contributing to community wellbeing.
In Queensland, volunteering plays a critical role in delivering essential community services. More than half of all charities and many government agencies rely on volunteers to provide vital support.
We fund Volunteering Queensland to promote volunteering across Queensland and provide a volunteer referral service, training and sector support for volunteers and volunteer-involving organisations. Volunteering Queensland also provides registration services for emergency volunteers during disasters when activated by the Queensland State Disaster Coordination Centre.
We've recently:
- established a Ministerial Advisory Panel for Volunteering to ensure the key stakeholders shape future volunteering initiatives with their practical advice and insights.
- created a whole-of-government Volunteering Working Group to deliver a coordinated support to the sector.
- provided a $250,000 funding boost to four regional volunteer resource centres to give immediate support while we develop a sustainable, long-term strategy.
- Volunteering Gold Coast
- Volunteering Sunshine Coast
- Volunteering North Queensland
- FNQ Volunteers
- streamlined personal injury insurance arrangements for disaster volunteers with new annual coverage starting in 2025‑26.
Inquiry into volunteering in Queensland
Volunteering Queensland’s state of the sector report in 2024 showed that volunteering rates in Queensland had dropped 10% over the past 3 years. Read about the inquiry and their 2025 report on the Inquiry's Parliamentary website.
The Queensland Government’s response supported each of the Inquiry’s recommendations in principle and presented 18 practical initiatives.
For more information read the full Inquiry into Volunteering in Queensland: Queensland Government Response (PDF, 2.5MB).
Legal information for volunteers in Queensland
Workplace Health and Safety
- Volunteers and organisations that use the services of volunteers have obligations under the Work Health and Safety Act 2011. Further information is available on the Workplace Health and Safety Queensland website or call 1300 362 128.
- Safe Work Australia has developed a range of workplace health and safety resources for volunteers and organisations that engage volunteers.
Personal injury insurance
Personal injury insurance plays a crucial role in protecting disaster volunteers.
An annual WorkCover Queensland contract is in place to insure Volunteering Queensland’s EV CREW (Emergency Volunteering Community Response to Extreme Weather). The covers the program’s volunteers whenever they are activated during a declared disaster, pandemic or defined event throughout 2025-26.
Publications and research
- Inquiry into Volunteering report (PDF, 4.7MB)
- Inquiry into Volunteering in Queensland: Queensland Government Response (PDF, 2.5MB)
- State of Volunteering in Queensland 2024 Report
- National Strategy for Volunteering 2023–2033
- Volunteering in Australia 2022
- ABS Voluntary work and unpaid work/support–Key statistics
- Key volunteering statistics in Australia (March 2024) (PDF)
- Volunteering Australia's National Standards for Volunteering Involvement