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Information for jobseekers

If you are a worker who has recently lost a job or are looking for employment, there is assistance you can access.

Below are a range of Australian Government, Queensland Government and community services that may be of help to you.

To get assistance in accessing the appropriate service, phone 13 QGOV (13 74 68).

Queensland Government services

This Queensland Government website provides information and links related to a range of topics including career advice, finding and applying for jobs, and industry and job statistics.

Apprentices, trainees and their employers

Support is available to apprentices, trainees and their employers, including information on how to continue employment and training.

Read more about apprenticeships and traineeships, or phone 1800 210 210.

Subsidised training and support programs

There are a number of Queensland Government subsidised training and skilling programs that you may be eligible for in order to gain skills that may be suitable for alternative work. For example, the Skilling Queenslanders for Work initiative assists disadvantaged Queenslanders to gain qualifications and experience for the workforce at no cost to participants. Visit Skilling Queenslanders for Work for a list of programs in your region.

The Certificate 3 Guarantee gives eligible Queenslanders the opportunity to complete their first post-school certificate 3 qualification to gain a job or improve their employment status, including access to foundation skills training and lower-level qualifications.

Visit Queensland Skills Gateway to search and browse vocational education and training information, including courses available, training provider, and subsidised training and incentives.

Training information

For more information about training in Queensland, how to contact your regional training office, or for general training enquiries phone 1300 369 935.

Australian Government services

What's Next website

What's Next is a useful starting point for people who have been, or may be, retrenched or made redundant. It provides a range of resources and links to available support.

Learn more about What's Next.

Job Services Australia

Job Services Australia is the Australian Government employment services program for job seekers and employers.

Read about the support available from Job Services Australia or phone the Employment Services Information line on 13 62 68.

Financial assistance and income support

Depending on your circumstances, you may be eligible for financial assistance through Centrelink. For more information, visit the Department of Human Services or phone 13 28 50.

Centrelink offers a free financial information service (FIS) for unbiased information about redundancy packages and government assistance, or phone FIS on 13 23 00.

jobactive

A jobactive provider is able to assess your circumstances to assist you with searching for alternative work and provide information about job opportunities in your area. Assistance may include face-to-face appointments, resume and job application writing skills and advice on job searching, career options and employment programs.

Learn more about jobactive or phone 13 62 68.

Employee entitlements

If you lost your job because your employer went bankrupt or into liquidation and you are owed certain employee entitlements, you may be eligible for financial help through the Fair Entitlements Guarantee (FEG).

Learn more about the Fair Entitlements Guarantee, or phone 1300 135 040.

Fair Work Ombudsman

The Fair Work Ombudsman can provide advice about eligibility for redundancy and other payments as determined by legislation.

Visit the Fair Work Ombudsman website, or phone 13 13 94.

Fair Work Commission

If you lose your job but believe you have been unfairly dismissed by your employer, visit the Fair Work Commission website, or phone 1300 799 675.

Community services and other useful information

Counselling

  • Lifeline provides a 24-hour confidential telephone counselling service on 13 11 14, or use the Lifeline Service Finder to locate free of low cost health and community services.
  • beyondblue provides immediate support for depression and anxiety by phone on 1300 224 636, or you can chat online.

Other government support

The Queensland Government's community support website provides information on community and social issues, and services.

Find out about services available in your region.