During transitional housing tenancy

Tenancy agreement

When you accept an offer of a transitional housing property, you’ll enter into a tenancy agreement with the community housing provider, who will become your tenancy manager.

Your tenancy manager will discuss your tenancy responsibilities and rights with you. They will also explain how to pay rent, look after your home and have a successful tenancy.

Tenancy plan

At the start of your tenancy, your tenancy manager will work with you to develop a tenancy plan.

This written document helps you and your tenancy manager identify:

  • any barriers to you accessing and sustaining longer term housing
  • any support services you’re working with or that may be able to help
  • any tenancy-related issues that you may need to work on with your tenancy manager
  • the best longer term housing option for you and how to work towards it (potentially including housing in the private rental market).

You need to keep your housing register application up to date so you can be considered for longer term social housing and other social housing assistance appropriate for you.

Your tenancy manager will review and update your tenancy plan and housing register application regularly to see if your needs have changed.


Transitional housing tenants pay approximately 25% of their assessable household income in rent, plus any Commonwealth Rent Assistance they receive.

Tenants of community-managed housing – studio units may be charged an additional 3% of their assessible income to cover furnishings and maintenance of communal areas.

The maximum rent that transitional housing tenants may pay is market rent (i.e. the rent that a household in the private rental market would pay for a similar property in the area).

Exiting transitional housing

Your housing provider will support you to move on from transitional housing once you’re ready and able to sustain a longer term tenancy. Read about how to exit transitional housing.