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Student support

You should identify any special support requirements a student may have before they start their course. They may need particular services to successfully complete it.

There are standards that define registered training organisations' (RTO) responsibilities in relation to access and equity, and associated management systems.

See the Standards for National VET Regulator (NVR) Registered Training Organisations 2011:

Read a 'comparative analysis' of the VET Quality Framework and the Australian Quality Training Framework standards.

Language, literacy and numeracy support

The Australian Government offers 3 programs to support adults with the development of language, literacy and numeracy skills:

Students with disability

Under the Australian Government's Disability Discrimination Act 1992, you must ensure, as far as practical, that people with disability are treated equally to the rest of the community.

The guidelines for making reasonable adjustment for learners with a disability will help you meet your obligations.

Skills Disability Support

Skills Disability Support helps public and private RTOs support eligible learners with disability.

To be eligible, RTOs must be an approved pre-qualified supplier under the Department of Education and Training (DET) and learners must be undertaking a DET subsidised program. There is no charge to you or the learner to use this service.

Skills Disability Support provides:

  • assistive technology (equipment and/or software), and training in its use for learners and RTO staff
  • support people for learners (such as Auslan interpreters or note takers)
  • assessment of learner educational support needs.

Support is based on individual requirements and will vary.

For more information email

Last updated
23 May 2017
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