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Taxi Subsidy Scheme

The Taxi Subsidy Scheme (TSS) subsidises taxi travel—half of the total fare, up to a maximum of $25 per trip—for people with severe disabilities.

Taxi Subsidy Scheme membership lasts for a maximum of 5 years. To extend your membership, you must reapply before the expiry date.

If you have a temporary disability, membership could be from 6 to 12 months.


To be eligible you must be a permanent resident of Queensland and able to fully meet at least 1 of the 6 eligibility criteria listed below:

  1. Physical disability requiring dependence on a wheelchair for all mobility outside the home.
  2. Severe ambulatory problem that cannot functionally be improved and restricts walking to an extremely limited distance.
  3. Total loss of vision or severe visual impairment (both eyes).
  4. Severe and uncontrollable epilepsy with seizures involving loss of consciousness.
  5. Intellectual impairment or dementia resulting in the need to be accompanied by another person at all times for travel on public transport.
  6. Severe emotional and/or behaviour disorders with a level of disorganisation resulting in the need to be accompanied by another person at all times for travel on public transport.

How to apply

  1. Complete part A of the Taxi Subsidy Application Form*
  2. Provide 2 passport size photos.
  3. Visit your doctor or specialist and have them complete parts B and C of the application form.
  4. Mail the completed application with the photographs to:

    Taxi Subsidy Unit
    Department of Transport and Main Roads
    PO Box 13347

*You can download and print the form here:

National Disability Insurance Scheme (NDIS)

If you are a TSS member and are not eligible to participate in the NDIS, for example, you are 65 years or over, or under 65 with a temporary impairment, you will continue to receive support from the Queensland Government through the TSS. The NDIS does not replace, or impact, the TSS for you in this case—the TSS will continue in its current form.

If you are a TSS member who is eligible for the NDIS, and participate in the NDIS, you will access your transport assistance via the NDIS when it is introduced in your location. If you are eligible, you will be contacted when the NDIS is available in your area to help you prepare to participate in the scheme. 

NDIS participants will not be eligible for TSS membership. 

The National Disability Insurance Agency and the Queensland Government will communicate with taxi providers to assist them to prepare for the introduction of the scheme.

More information

To find out more about the Taxi Subsidy Scheme, call the Department of Transport and Main Roads on 1300 134 755.

Accessible taxis for rural and regional Queensland

Wheelchair accessible taxis have been introduced into over 50 rural and regional locations through the qconnect initiative. This map (PDF, 515KB) highlights the areas that now have an accessible taxi. Call the local taxi service to make a booking.

For more information about qconnect, visit the Department of Transport and Main Roads website or call 1300 134 755.

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
3 June 2016

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