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Homeless Persons Information Queensland

Homeless Persons Information Queensland (HPIQ) is a phone information and referral service for people who are experiencing homelessness.

Can they help me?

HPIQ help:

  • single people aged over 16
  • mothers with children
  • fathers with children
  • families
  • couples
  • those experiencing homelessness or at risk of homelessness.

How does the service work?

When you call, we will provide information about where you can find support, accommodation, meals or showers.

In some cases you may be referred to other services to help you further.

What personal information will they need?

We will only collect personal information that is relevant to your situation. To provide you with the right information, they will need to ask for your:

  • name
  • date of birth
  • gender
  • location.

More information will be required to arrange a referral or an interview with a service.


All personal information collected is confidential and will only be disclosed with your consent (or if the law requires it).

Contact us

Calls to HPIQ are free (calls from mobiles are charged at applicable rates). The service operates 24 hours a day, 7 days a week.

Freecall: 1800 474 753 (1800 HPIQLD)


Emergency accommodation

Check where you can find emergency or crisis accommodation in Queensland.

Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
19 March 2013

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