Housing options in a crisis

If you need emergency housing or are at risk of becoming homeless, call the Homeless Hotline on 1800 474 753.

Homelessness can happen to anyone, here’s who to contact for help.

Homeless Hotline

The Homeless Hotline is a phone referral service. When you call, you’ll receive information and contact details for:

Phone: 1800 474 753
24 hours a day, 7 days a week

Housing Service Centres (HSC) can help connect you to services for emergency accommodation.

Our staff will talk to you about your situation and the options available.

This may include help with:

financial assistance
finding a place to rent
public or community housing
referrals to other services for emergency accommodation and support if you need it.

Ask Izzy is an online directory that can help you find support services.

It’s free and anonymous and can be accessed on your phone, even if you don’t have data.

Listings include:

Ask Izzy also provides listings for

If you need to leave your home urgently and require emergency accommodation, you can contact DV Connect:

Your nearest Housing Service Centre can connect you with appropriate help to ensure you and your children and safe.

Domestic and family violence and sexual violence can make you feel unsafe in your home—help is available whether you choose to leave or stay.

Visit People experiencing domestic and family violence or sexual violence to find out about your options if you decide to leave your home and:

For information and support for Queenslanders impacted by domestic and family violence, visit Need to know.