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After-hours medical help and advice

13 HEALTH (13 43 25 84)

13 HEALTH (13 43 25 84) is a phone service available 24 hours a day, 7 days a week (cost of a local call) for all Queenslanders seeking advice about their health or information about health services.

Qualified health staff can give you advice on symptoms and conditions, and if needed who to talk to and how quickly you should act. The advice is confidential, professional and supportive.

13 HEALTH provides qualified health advice—it is not a diagnostic service and should not replace medical consultation. In an emergency always dial Triple Zero (000).

Ambulance

The Queensland Ambulance Service (QAS) provides emergency medical helpf, treatment and transport through a network of 260 ambulance stations across the state.

Ambulance phone numbers

  • In an emergency, call Triple Zero (000) and ask for 'ambulance'.
  • If it's not an emergency, call 13 12 33 to ask for an ambulance. Non-emergencies generally require a doctor's authorisation to arrange the ambulance transport.

Hospital emergency departments

Queensland emergency departments are open 24 hours a day, 7 days a week. They provide quality emergency care to seriously injured or ill people who need immediate medical treatment.

Qualified doctors and nurses are on duty or, in some rural hospitals on immediate call, to help with medical emergencies.

You don’t need an appointment to go to an emergency department.

Emergency medical treatment is free to Medicare card holders at Queensland Health hospitals. Charges apply to patients without a current Medicare card.

Visitors from countries with a Reciprocal Health Agreement with Australia will receive free emergency medical care with proof of citizenship (i.e. a passport). You will pay for services if you attend the emergency department of a private hospital.

Finding your local hospital or health centre

Visit the Healthier Queensland website for information on public hospitals and health centres, including:

  • facilities and services
  • location details and interactive maps
  • visiting hours
  • contact details.

Search by postcode, or view a full list of all hospitals and health care centres.

Emergency contacts

Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency.

Non-urgent medical help: 13 HEALTH (13 43 25 84)

SES: 132 500 For help with a damaged roof, rising floodwater, trees fallen on buildings, or storm damage

General enquiries: 13 QGOV (13 74 68)

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
22 April 2013

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