Log in to your transport account (My account)
Part of the Your details topic
Log in to your transport account (My account) to manage your licence and registration.
On this page
In short
You can use this service to log in to your transport account (My account).
Log in with your Transport and Main Roads (TMR) details or your Queensland Digital Identity (QDI).
See How to log in to your transport account (My account) for the full process.
What you should know
You can use My account to:
- manage your address, contact details and communication preferences with Transport and Main Roads
- access documents and view a history of your transactions
- see notifications (for example, about important due dates)
- manage your registrations, licences and accreditations
- review infringement notices, view photos for camera-detected offences and pay fines.
My account is available to individuals only. My account is not available to organisations.
If you're managing transport services for an organisation, use these online services:
Who can use this service
You can log in to My account if:
- you are an individual
- you have a Queensland driver licence or customer reference number (CRN).
Do not use this service if:
- you don’t have a Queensland driver licence or customer reference number (CRN)
Instead, if you need to set up a CRN you can visit a transport service centre that offers licensing services. You’ll need to bring your original evidence of identity documents. - you’re acting on behalf of an organisation
Instead, access the online services available to organisations without logging in to My account or complete your transaction another way.
How to login to My account
Choose how to login to My account and follow the steps.
Step 1: Gather your information
You'll need your Queensland driver licence number or CRN.
See Where to find your customer reference number (CRN).
Step 2: Log in to My account
Select Login with TMR.
Step 3: Verify your details
You can choose either to:
- receive an online access code by email, if you have an email address recorded
- answer 2 identification questions using documents you have received (for example, registration certificate, infringement notice).
Step 4: Select an option
When logged in, you’ll be able to select the section of My account you need (for example, My registrations or My infringements) and follow the steps.
Step 1: Log in to My account
Select Continue with QDI.
Step 2: Verify your details or set up a new Queensland Digital Identity (QDI)
If you already have a QDI
You'll need to:
- login with your QDI email address and password
- complete multi-factor authentication (MFA)
- verify your Transport and Main Roads (TMR) details to connect your QDI to your customer record, unless you have done this before.
If you don’t have a QDI
You'll need to sign up. See How to set up your Queensland Digital Identity.
- Verify your TMR details to connect your QDI to your customer record.
- If you cannot log in with your QDI or set up a QDI, you may be able to log in with your TMR details instead.
Step 3: Select an option
Once logged in, you’ll be able to select the section of My account you need (for example, My registrations or My infringements) and follow the steps.
How long it takes
Logging in with your TMR details or your QDI should take less than 5 minutes.
Allow more time if you need to set up a QDI, as there are more steps.
How much it costs
There is no cost for this service.