Vehicle and driver safety information for personalised transport passengers
The Queensland Government continues to regulate personalised transport safety requirements. A Safety Management Framework applies to public passenger services that are provided on road—such as, booked hire and taxi services. This framework aims to improve safety by focusing on managing risks and requires service providers to follow safety responsibilities and create mandatory safety plans. These plans help in identifying, assessing, and managing safety risks specific to their passenger service and include vehicle and driver safety, and fatigue management requirements.
Specific safety requirements for personalised transport services
Specific safety obligations which apply to the provision of booked hire and taxi services under relevant transport legislation include:
- driver authorisation
- driver training
- fatigue management
- vehicle maintenance
- vehicle safety inspections
- vehicle security cameras
- vehicle identification and signage.
Security cameras recording in personalised transport services
Approved security cameras are mandatory in all taxi, limousine and ride-booking vehicles within relevant areas where the service meets certain criteria. Read more about security cameras.
Safety duties for road-based public passenger services
Safety duties are responsibilities for people who can influence the safety of a personalised transport service. These people, called duty holders, must do what is reasonably practicable to eliminate or reduce safety risks in the services they provide.
As a passenger, if you have any safety concerns about your service, you can refuse to enter the vehicle or remove yourself as soon as you can do so safely and report your concerns to the booking entity.
Learn more about safety duties and duty holders for road-based public passenger services.
Penalties
Not following safety requirements could have serious safety consequences. There are penalties for anyone not meeting their safety obligations under the legislation.