Hervey Bay Transport and Main Roads Customer Service Centre

Hervey Bay Customer Service Centre will be closed on Friday 22 May 2026 for the local show holiday. The closest open customer service centre is Bundaberg Customer Service Centre. Alternatively, there are a range of online services available.

Services offered at this location

  • driver licensing
  • boat licensing
  • photo identification cards
  • registration of vehicles and vessels
  • industry licensing services
  • practical driver testing for cars only
  • pre-registration inspections for light vehicles less than 4.5 tonne gross vehicle mass (in fine weather only)
  • Queensland Digital Identity

Services not offered at this location

Arrive before 4pm to complete a written test

Address:
50-54 Main Street
Pialba, Qld, 4655
Postal address:
PO Box 646
Hervey Bay, Qld, 4655

Wheelchair accessible Accessibility features:

  • Principal pedestrian entrance accessible by either a level entrance, ramp or lift.
  • Hearing augmentation loop device.
Phone:

13 23 80

Fax:
(07) 4194 4750
Opening hours except public holidays
Day Morning Afternoon
Monday 8:30am 4:30pm
Tuesday 8:30am 4:30pm
Wednesday 9:30am 4:30pm
Thursday 8:30am 4:30pm
Friday 8:30am 4:30pm
Saturday Closed Closed
Sunday Closed Closed

Online services

You may be able to save a trip by using our online services instead.

School and passenger transport services

Contact your nearest school transport office for information on:

  • the School Transport Assistance Scheme
  • the Code of Conduct for School Students Travelling on Buses
  • school bus upgrade schemes.

Contact your nearest passenger transport office for assistance with:

  • driver authorisations
  • operator accreditations
  • other passenger transport services.