• Guidance

Update credentials in the Service Queensland app

Part of the Service Queensland app topic

How to add and remove your credentials in the app.


In short

You can add your Queensland driver licence, photo identification card, marine licence indicator and other credentials and cards to your app.

Adding credentials to the app

Some credentials will appear automatically once you've downloaded and set up the app. You can add other Queensland Government credentials you hold to your app.

You can add new credentials any time after onboarding.

Appear automatically

  • Driver licence
  • Photo identification card
  • Recreational marine licence
  • Transport and Main Roads issued industry authorities

Add manually

  • Seniors Card
    • The Seniors Card +go can't be added to the app, and you will need to continue carrying and using the physical card.
  • Seniors Business Discount Card
  • Companion Card
  • Carer Business Discount Card
  • Queensland Building and Construction Commission (QBCC) licences
    • Building certifier
    • Contractor
    • Fire occupational
    • Mechanical services occupational
    • Nominee supervisor
    • Plumbing and drainage
    • Pool safety inspector
    • Site supervisor

How to manually add a credential

  1. Tap the Wallet icon on the home screen.
  2. Select the Add + button.
  3. Choose the credential to add.
  4. Follow the on-screen instructions to complete the process.

Multiple QBCC licences

If you hold multiple QBCC licences, you'll only need to add them once. Select QBCC licences on the Add screen. Once you're finished, all your QBCC licences will appear in the app.

Manage your credentials in the app

If you have multiple credentials in the app, you can choose which ones appear on your home screen.

  • Open the Wallet screen and select Manage.
  • Drag and drop credentials into the Favourites section or remove any you don’t want displayed.
  • Select Done in the top right corner.

Your selected favourites will now appear on your home screen.

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