Register as a Play On! Learn to Swim referral agent
Referral agents help eligible children access a Play On! Learn to Swim voucher when they have a disability or need genuine financial assistance to participate in learn to swim lessons.
Who can become a referral agent?
You may be eligible to register as a referral agent if you work with children through an organisation that supports families or the community. Referral agents can include community health workers, child safety officers, directors or managers at child care centres or kindergartens.
Before applying, make sure you meet the referral agent eligibility requirements.
To find out more, read the Referral Agent terms and conditions .
Already an approved referral agent?
Visit How to refer children to the Play On! Learn to Swim page for information about referring eligible children, applying for vouchers on behalf of families and supporting parents through the application process.
Check if you’re eligible to be a referral agent
Only approved Play On! Learn to Swim referral agents can distribute vouchers on behalf of others.
How to register
- Register online using your official work email address. If you already have an account linked to your work email, simply login.
- Complete your user profile and read the privacy statement, if creating a new account.
- If you are directed to the voucher application page, go to apply for a voucher; or if you are on the 'Select Account Type' screen, click ‘Register’ under 'Individual Account' and follow the next steps:
- Click ‘Apply’ next to register as a referral agent.
- Open and read the privacy statement. Click ‘OK’.
- Follow the prompts and save to submit your registration.
Your application will be assessed by the department, and you'll be advised of the outcome within 1 to 2 weeks.
Once you're approved
Once your application has been approved, you can:
- apply for vouchers on behalf of eligible families
- send voucher applications to families to complete themselves
- manage your referrals and view your voucher history through your account.
Promote your role as a Play On! Learn to Swim referral agent
We’ve developed a range of resources to help you promote your important role as a referral agent. These materials make it easy to share information with families and your community, so more Queensland kids aged 0-4 can learn to swim. View the promotional materials.
Other resources
- Manual for referral agents 1.5 MB)
- Read and understand the Play On! Learn to Swim terms and conditions for referral agents
- Get help using the Enquire system
Contact us
If you have questions about becoming a referral agent, eligibility or the registration process:
- Email Playonswim@sport.qld.gov.au
- Call 13 QGOV (13 74 68) 8am to 6pm Monday to Friday - excluding public holidays