Register as a Play On! Learn to Swim referral agent

Registered Play On! Learn to Swim referral agents can assist families in genuine financial need to access Play On! Learn to Swim vouchers by:

  • promoting the program
  • helping families set up an account and apply for a voucher
  • providing access to a computer
  • assisting parents, guardians and carers who are experiencing language barriers
  • assisting the parent/carer/guardian if the child does not have a valid Health Care Card or Pensioner Concession Card.
  • applying for vouchers on their behalf using the parent/guardian/carer details.

On this page

Eligibility

Play On! Learn to Swim referral agents must be aware of the obligations for referring a child or young person to the vouchers program:

  • only referring a child/young person that you have known in your professional capacity for a minimum of 3 months
  • agreeing to not refer immediate family
  • agreeing to not specify at which activity provider the voucher should or must be redeemed
  • upon request from the Department of Sport, Racing, and Olympics and Paralympic Games be able to justify the financial reasons why the child or young person has been referred
  • being aware of the privacy collection notice.

Referral agents can include:

  • community health workers
  • child safety officers
  • child care centre directors/managers
  • kindergarten or preschool directors/managers.

Check if you're eligible to be a Play On! Learn to Swim referral agent

How to register in Enquire

  1. Review the eligibility and if eligible, click ‘Register’ an account.
  2. Use your official work email to register.
  3. Register to log in.
  4. Complete your user profile and read the privacy statement.
  5. Follow the steps and click save.
  6. If you are directed to the voucher application page, go to apply for a voucher; or if you are on the 'Select Account Type' screen, click ‘Register’ under 'Individual Account'.
  7. Click ‘Apply’ next to register as a referral agent.
  8. Open and read the privacy statement. Click ‘OK’.
  9. Follow the prompts and save to submit your registration.
  10. Your application to become a referral agent will be assessed by the department, and you will be advised of the outcome within 1 to 2 weeks.

Resources

  • Updated manual for referral agents coming soon.
Last updated:
23 July 2026