The safest way to buy a used car in Queensland is to talk to a dealer. All dealers must have a licence and give you your rights.
Auctions can be a cheaper but riskier option. Find out how to prepare for an auction, buy a restorable vehicle and finalise a sale.
Buying from a private individual is risky, and many of your normal consumer rights won’t apply. Find out how to protect yourself in a private sale.
An online sale could be with a private individual or a motor dealer, so different rules may apply. Find out how to do your research and avoid scams.
A warranty usually protects you if you buy a faulty vehicle. Find out when a warranty applies and how to have your vehicle repaired under warranty.
You can change your mind about buying a used car during the cooling-off period. Find out when it applies, for how long and how to use it.
A car with clear title is free of any unpaid debts, and will not be repossessed. Learn how to avoid buying a car that is subject to an unpaid debt.
Always make sure that a used car is safe to drive before you buy it. Learn about vehicle checks and what you should do before you buy a used car.
We have a claim fund that may help if you’ve lost money because of a real estate agent, motor dealer, auctioneer or commercial agents. Find out about the claim process.
Please use our complaints and compliments form.
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