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National Mediator Accreditation

National Mediator Accreditation provides external recognition of your skills. It is based on the National Mediator Accreditation Standards which were introduced to improve the quality of mediation services nationally.

While accreditation is voluntary, employers and clients are increasingly seeking accredited mediators.

To achieve national mediator accreditation, you must meet the requirements of the Approval Standards of the National Mediatior Accreditation Standards each 2-year accreditation period.

Special circumstances

Under section 3.3 of the Approval Standards, you may still qualify for re-accreditation if you have been unable to conduct 25 hours due to:

  • lack of work opportunities
  • health or career circumstances
  • residence in a non-urban or culturally and linguistically diverse (CALD) community.

To apply under these special circumstances, you will need to:

  1. Provide satisfactory reasons why you have not conducted the required 25 hours.
  2. Have completed 10 hours of mediation, co-mediation or conciliation.
  3. Attend any supplementary training, coaching and/or assessment that the DRB considers necessary, in addition to your 25 continuing professional development (CPD) hours.

If you are unsure whether you qualify, contact us to discuss your circumstances.

Professional development

Under the Standards, the types of activities accepted include:

  • participating in education (up to 20 hours)—participating in formal structured activities such as training seminars and workshops (up to 20 hours) or attending conferences (up to 15 hours)
  • reflecting on practice (up to 15 hours)—receiving professional supervision or coaching or participating in structured peer-based reflection on mediation cases
  • providing professional development (up to 15 hours)—delivering presentations on mediation-related topics, including 2 hours preparation time for each hour delivered, or providing professional supervision, assessment, coaching or mentoring of mediator trainees and mediators
  • credit for related CPD (up to 10 hours)—hours of CPD completed to maintain professional licensing or accreditation related to your mediation practice, such as in law or in the behavioural or social sciences or in the professional field in which you mediate, such as building or engineering
  • learning from practice (up to 8 hours)—participating in up to four mediations as a client representative or in a formal learning capacity (up to 2 hours per mediation) or role-playing for trainee mediators and candidates for mediator assessment (up to 2 hours per simulation)
  • self-directed learning (up to 5 hours)—private study such as reading, listening to or viewing pre-recorded content such as podcasts, or writing articles or books relevant to mediation that are published in recognised journals or by recognised publishers
  • other activities as may be approved by the Mediator Standards Board on application by an Recognised Mediator Accreditation Body (RMAB) (up to 5 hours).

Read the National Mediator Accreditation Standards for more information on how to meet the requirements for re-accreditation.

Eligibility for re-accreditation

To qualify for re-accreditation through the DRB, you must be currently accredited with the DRB.

If you are not currently accredited with the DRB, and you would like to either transfer your accreditation or apply for accreditation, then please contact us by calling 3239 6277 or emailing trainingdrb@justice.qld.gov.au.

Privacy statement

The Department of Justice and Attorney-General (DJAG) is collecting your personal information for the purpose of processing your application for National Mediator re-Accreditation. Your payment details will be provided to Smart Services Queensland and the Department of Science, Information Technology and Innovation to process your payment. If your application is successful, DJAG will provide the details of your re-accreditation to the Mediators Standards Board. For more information about how DJAG manages personal information please refer to DJAG’s Privacy Guide.