Introduction to mediation skills – level 1

An interactive 5-day course that gives you the knowledge and skills to develop as a mediator, Introduction to mediation skills also provides useful skills for other situations.

You will learn about the theory and practice of facilitative mediation and interpersonal conflict management and build your competence, confidence and communication skills.

This course is a prerequisite to Mediation Level 2—Development of mediation skills and the accreditation assessment.

Course topics

  • Philosophy of facilitative mediation
  • Essential mediation skills
  • Proven process to guide discussions


  • $2,097
  • $1,710 concession

Upcoming dates

  • Brisbane
    18–22 January 2021 Fully booked
  • Brisbane
    17–19 & 22–23 March 2021
  • Bundaberg
    24-26 & 29-30 March 2021
  • Brisbane
    17–21 May 2021

Register for Introduction to mediation skills