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The Queensland Government is now in caretaker mode until after the state election. Minimal updates will be made to this site until after the election results are declared.

Abbreviated mediation

Should you need to appear before the Queensland Civil and Administrative Tribunal  about a minor civil dispute, you might be referred to mediation to try to settle your matter before the tribunal will make the decision for you.

A trained mediator helps both parties discuss the dispute and agree on a solution. This process is called abbreviated mediation because it usually takes only about an hour. It usually occurs at a courthouse, Dispute Resolution Centre or other neutral venue.

There are differences between courts as to when the mediation will take place (i.e. the day your case is to be heard, the day before or another day). Your Magistrates Court or Dispute Resolution Centre can explain which process applies in your area.

Benefits of abbreviated mediation

Abbreviated mediation lets you and the other party retain ‘ownership’ of the matter to be negotiated.

It can also reduce the time you have to spend at court. Abbreviated mediation can take as little as an hour.

Generally, 50% of abbreviated mediations reach agreement. However, if you can not reach agreement, the tribunal will hear your matter.

Matters suitable for abbreviated mediation

The following matters might be suitable for abbreviated mediation:
• unpaid debts
• dishonoured cheques
• owed wages
• disputes about dividing fences
• disagreements over work done
• consumer/trader issues
• property damage from vehicles
• some tenancy matters.

Arranging abbreviated mediation

If QCAT refers you to mediation for a minor civil dispute, QCAT will send you a letter that either sets down the date and time of your mediation or says that the Dispute Resolution Centre will contact you to organise the details.

• Read more about mediation

Last updated
4 February 2015
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