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Register as a motor salesperson

You must be registered to work as a salesperson for a motor dealer. You must meet all criteria before we can issue a registration certificate.

Application for a motor salesperson registration certificate (PDF, 314KB)

Please note: you may only register if you work as an employee. If you are a contractor, you must have a full licence.

Authorised activities

On behalf of a licensed motor dealer, you may:

  • sell a used vehicle (including its parts)
  • obtain a used vehicle (including vehicle parts) to sell, either as a complete unit or in parts
  • sell a used vehicle on behalf of another person (on consignment)
  • sell a leased vehicle to the lessee under the terms of the lease
  • negotiate on a person’s behalf for that person to buy or sell a used motor vehicle.

You may not operate as a motor salesperson before we issue your registration. It is an offence to operate as a motor salesperson while unregistered.

The only exception to this rule is if:

  • you are offering a vehicle for sale as a private individual (not as a business operator or employee)
  • the sale is not a part of a business operation (for instance, making a sale for the purpose of earning profit).

You may not:

  • work as an independent operator, including as a contractor
  • be in charge of a place of business
  • do any motor dealing work on behalf of a corporation while serving as a director of a motor dealer corporation
  • conduct any auctions
  • operate a trust account.

Eligibility

To be eligible for registration, you must:

  • be 18 years or over
  • pass the required training courses.

Suitability

You are not suitable to hold a motor salesperson registration if you:

  • are currently disqualified from holding a licence or registration certificate
  • have been convicted within the past 5 years of a serious offence
  • are subject to a court issued control order because of involvement in serious criminal activity.

We also consider if you:

  • have a criminal history
  • were the subject of a successful claim fund action
  • have been cancelled or suspended from holding a licence or registration certificate
  • have been previously disqualified from holding a licence or registration certificate
  • are disqualified from being a company director
  • are an insolvent under administration
  • are incapable of satisfactorily doing the job of a registration certificate holder
  • are unsuitable because of your character
  • are allowed to work in Australia.

Serious offences

A serious offence is anything punishable by 3 or more years in prison, including:

  • violent offences (including threats to use violence)
  • fraud and dishonesty
  • drug trafficking
  • extortion
  • arson
  • unlawful stalking
  • an offence of a sexual nature
  • new offences under Queensland’s Criminal Code of:
    • recruiting a person to become participant in criminal organisation
    • consorting
  • an offence that is committed with a serious organised crime circumstance of aggravation applicable to a prescribed list of offences within the meaning of the Penalties and Sentences Act 1992.

Insolvent under administration

If you are an insolvent under administration, you must give us written details of the following:

  • how you became an insolvent under administration (if this was your business, please advise the type of business)
  • what steps you took to avoid going into insolvency
  • how much you owe to each creditor (list them all by name and amount)
  • whether you faced any charges relating to the insolvency.

You will also need to include a letter from your current employer that:

  • is on their company letterhead
  • outlines your role within the company
  • states if you will be in a position to significantly influence how they manage their business.

Non-citizens

If you are not an Australian citizen or permanent resident, you need to:

  • give us a certified copy of your passport
  • have a visa that allows you to work in Australia.

Lodgement

When you lodge the form, you will need to attach formal identification. These documents must be original or certified copies.

Your identification must be a certified copy of any of the following documents:

  • Birth certificate or extract
  • Driver's licence
  • Passport
  • Citizenship certificate

You will need to pay certain fees when you lodge your application. These include:

  • the registration fee of $334.30 for 1 year or $568.10 for 3 years
  • a criminal history check fee of $39.20.

Criminal history check

To confirm your suitability, we will submit your application for a criminal history check. This will be thorough and may be time consuming.

Processing time

The processing time is 4–6 weeks. This can take longer if your application is not complete. This might be because of:

  • missing information
  • unpaid fees.

We will contact you if you submitted an incomplete application. You will need to complete the application before we can proceed. Otherwise, we may withdraw your application.

Refunds

Depending on your circumstances, you may be entitled to a partial refund if:

  • you withdraw your application
  • we refuse your application.

You may also get a refund on the fee for your criminal history check if it hasn’t been started yet.

Training

You must pass these training subjects from a recognised provider. The only exception is if you’ve held an equivalent certificate within the past 2 years.

You must do the training in modules from either:

  • Automotive Retail, Service and Repair Training Package – AUR modules (current modules)
    or
  • Automotive Industry Retail, Service and Repair Training Package – AUR12 modules (superseded modules).

Anything earlier than this (such as the AUR99 or AUR05 modules) are obsolete. We will not recognise these packages as recent enough training to qualify for this licence.

Find a training provider in Queensland.

AUR modules

If you do this training course, you will need to pass the following modules.

Course code Name of course
AURSCA003 Apply sales procedures in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
AURASA002 Follow safe working practices in an automotive workplace
AURAFA003
or
AURAQA001
Communicate effectively in an automotive workplace
or
Contribute to quality work outcomes in an automotive workplace
AURACA001 Respond to customer needs and enquiries in an automotive workplace

AUR12 modules

If you do this training course, you will need to pass the following modules.

Course code Name of course
AURSCA2003 Apply sales procedures
AURSLA2001 Apply legal requirements relating to product sale
AURASA2002 Apply safe working practices in an automotive workplace
AURAFA2003 Communicate effectively in an automotive workplace
AURACA2001 Establish relations with customers