Debt collecting and process serving industry regulation
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Get a debt collector and process server licence or registration
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Debt collecting and process serving breaches and penalties
Serious penalties apply if you break the law. Find out about unlicensed work, inspectors’ powers, trust accounts and other conditions.
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Debt collecting and process serving industry forms and fees
Find and download the forms that you must fill out to work as a debt collector or in process serving. Please note that we charge fees with some forms.
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Managing your debt collector business
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Legal requirements for the debt collector industry
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Update, change or renew a debt collecting and process serving licence
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Check a field agent licence
Find out how to check if a field agent or subagent has a valid licence. You can do a search on our free online licensing register.
Do it online
Some Fair Trading services are now online.
Subagents can:
- lodge an application for certificate renewal or restoration
- request a replacement certificate
- request a certificate extract.
Field agents can:
Anyone can:
- request a licensing extract on a field agent or subagent.