Request a presentation

We are committed to helping Queenslanders learn more about consumer issues. Learning about these issues is the best way to protect yourself and understand your rights. Our staff are happy to present as guest speakers to community groups, businesses, organisations and schools on a range of topics.

We have offices throughout Queensland and are happy to consider requests from regional areas. This includes visits to your town as part of our Outreach program.

All our presentations are offered free of charge.

General community

We can present to your group or organisation on issues to help in your day-to-day life as a consumer. Some of our topics are:

• How to recognise and avoid scams
• Your rights and responsibilities as a consumer in Australia

To book, fill out a general presentation form and email it to oft-community-engagement@qld.gov.au. Please include a preferred date and time, with up to 2 alternatives.

Businesses and associations

We can also present on issues that will affect how you conduct your business. Some of our topics can be:

• Australian Consumer Law information for businesses
• Other industry-specific information (such as for licensees)
• Recognising and avoiding scams

To book, please fill out a general presentation form and email it to oft-community-engagement@qld.gov.au. Please include a preferred date and time, with up to 2 alternatives.

Schools and youth groups

Young people can face significant risks as consumers—both right now and as they become adults. We regularly present to schools and youth community groups through an initiative called the Buy Smart Program. We cover topics such as:

• Budgeting, saving and spending (suited to Years 4–6)
• Sneaky scammers (suited to Years 4–6)
• Recognising and avoiding scams (suited to Years 7–12)
• Consumer rights and responsibilities in Australia (suited to Years 7–12)
• Hints and tips for our annual Buy Smart Competition (suited to Years 4–12)
• Buying your first car (suited to Years 11-12)

To find out more information on topics covered and how to book a presentation, visit our request a classroom presentation page.

To book for a school (or school-aged) group, please fill out the Buy Smart presentation form and email it to buysmart@qld.gov.au. Please include a preferred date and time, with up to 2 alternatives.

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