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Check the status of your certificate application

Birth registration has been completed.
Birth registration has been completed.
Birth registration has been completed.
We received your birth registration. Check your inbox and junk mail for an email from M-BDM-Online-Birth-Registration@justice.qld.gov.au to find out what you need to do next.
We have received everything we need to process your birth registration. Please allow up to 5 business days to finalise the registration. If you ordered a certificate, it will be sent once we finalise the registration.
We have received one parent's signature, but need the second parent to sign before we can process the registration. Check your inbox and junk mail for an email from M-BDM-Online-Birth-Registration@justice.qld.gov.au to find out what you need to do next.
We received your birth registration, but it has not been signed by the parents. Check your inbox and junk mail for an email from M-BDM-Online-Birth-Registration@justice.qld.gov.au to find out what you need to do next.
We have received one parent's signature, but need the second parent to sign before we can process the registration. Check your inbox and junk mail for an email from M-BDM-Online-Birth-Registration@justice.qld.gov.au to find out what you need to do next.
We have some questions about your registration. Please contact us on 13 QGOV (13 74 68).
We are waiting for the hospital to send us some data relating to the birth. There is nothing for you to do; check back soon.
Your birth registration form has been received and is waiting to be reviewed.
We have received one parent's signature, but need the second parent to sign before we can process the registration. Check your inbox and junk mail for an email from M-BDM-Online-Birth-Registration@justice.qld.gov.au to find out what you need to do next.
We are waiting for more information from you about the birth registration. Please email bdm-mail@justice.qld.gov.au to find out what you need to do next.
We are waiting for more information from you about the birth registration. Please email bdm-mail@justice.qld.gov.au to find out what you need to do next.
We are waiting for more documentation before we finalise the registration.
Death registration has been completed.
Death registration has been completed.
We are waiting for more documentation before we finalise the registration.
The death registration has been received and is waiting to be reviewed.
We are waiting for more documentation before we finalise the registration.
Marriage registration has been completed.
Marriage registration has been completed.
The registration is in our system, we are waiting to receive the original registration documents from your celebrant.
We have received your marriage registration documents but the declaration section was filled out incorrectly. We are waiting to receive amended documents from your celebrant.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
We didn't receive all the information needed to complete the registration. We are waiting for more information from the celebrant before we finalise your registration.
Civil partnership registration has been completed.
We didn't receive all the information needed to complete the registration. Please contact bdm-mail@justice.qld.gov.au to find out what you need to do next.
The registration is in our system and ready to be processed.
Your certificate will be printed today.
Your certificate will be printed the next business day. If you have ordered a certificate with a new registration, we are waiting for the event to be registered.
We are sending you a refund for your order. Please allow up to 14 business days for us to complete it.
We have processed your refund. Please allow up to 3 business days for the amount to show in your bank account.
We have processed your refund. Please allow up to 3 business days for the amount to show in your bank account.
The certificate has been returned to our office because Australia Post were unable to deliver it. Please email us at bdm-mail@justice.qld.gov.au to confirm your address.
Your certificate has been printed. If it has been more than 10 days since the certificate was printed, please email us at bdm-mail@justice.qld.gov.au to confirm your address.
The product has been changed because the incorrect product was originally ordered.
The proof of ID you supplied does not match the details on our records for the registration. Look out for an email from us. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au explaining what information we require.
The proof of ID you supplied does not match the details on our records for the registration. Look out for an email from us. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au explaining what information we require.
You did not supply enough information about yourself. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for personal ID was not certified. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for personal ID has expired. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for personal ID was not certified correctly. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for personal ID is incorrect. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You did not supply any proof of ID from the personal ID list. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for community ID was not certified. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for community ID has expired. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for community ID was not certified correctly. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for community ID is incorrect. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You did not supply any proof of ID from the community ID list. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You did not supply any proof of ID from the community ID list. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for home address evidence was not certified. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for home address evidence has expired. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for home address evidence was not certified correctly. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The proof of ID you supplied for home address evidence is incorrect. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You did not supply any proof of ID from the home address evidence list. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
The home address evidence document you sent us with your application does not show your current street address. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You have not sent us proof of ID so we can't progress your order. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
You have not provided a cover letter or the cover letter provided is not sufficient. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
Your request for a refund is with our finance team. Please allow 14 business days for us to complete it.
Because we have been unable to contact you, we are sending you a refund for your order. Please allow up to 14 business days for us to complete it.
You did not provide a certificate application with your paperwork.
Please allow up to 10 business days for us to review your application.
Your application is still being reviewed, check back soon.
We have received your order. We're just waiting to receive your proof of ID. Check your inbox and junk mail for an email from BDMCustomerContact@justice.qld.gov.au to find out what you need to do next.
Additional payment is needed to finalise your order. Check your inbox and junk mail for an email from BDMCustomerContact@justice.qld.gov.au to find out what you need to do next.
Your application is still being reviewed, check back soon.
Your application is being reviewed. Check your inbox and junk mail for an email from bdmcompliance@justice.qld.gov.au to find out what you need to do next.
We are waiting for further documentation before we finalise the registration.
  1. We are trying something new! Help us improve by telling us what you think of this service – what you like and what needs work. Give us your feedback

    Enter your receipt number to find out the status of your certificate application with the Registry of Births, Deaths and Marriages.

    This service is only available to customers who have used our online birth, death, marriage and civil partnership certificate ordering services.