Household Resilience Program
The Household Resilience Program is now open for new applications.
The Household Resilience Program has been extended by a further $20 million for Phase 3.
The Household Resilience Program provides funding to help eligible home owners in coastal parts of Queensland improve the resilience of their homes against cyclones.
The program is now open for new applications.
On this page:
- About the program
- How to apply
- After you apply
- If your application is approved
- More information
About the program
Owner-occupiers who live in a house built before 1984, located within 50km of the coastline from Bundaberg to the Queensland/Northern Territory border, can apply to receive a Queensland Government grant of 75% of the cost of improvements (up to a maximum of grant value of $11,250 including GST).
Approved applicants must make a minimum 25% co-contribution towards the approved program works undertaken, paid directly to their approved contractor.
The improvement works must total $3,300 or more.
If you have previously received funding under Phase 1 or Phase 2 of the program, you will not be eligible in Phase 3, as grants are restricted to 1 per household. Funding for the program is limited, and grants will be awarded until the funding capacity is met.
Improvements covered by the program
You can apply to make specific improvements covered under the program, including:
- external solid core doors
- external structures
- garage doors
- over-batten system
- roof replacement
- window protection
How the funding is paid
You nominate the types of improvement works you wish to undertake on your home from the improvement options covered by the program.
Our assessors will review the quote you have obtained from your local QBCC licensed contractor. This review will form the basis of the grant allocation which will be 75% of the estimated costs, to a maximum of $11,250 including GST.
This will be paid directly to the contractor upon completion of the work on your property.
Home owners are required to make a minimum 25% co-contribution towards the approved program works undertaken.
You will need to pay your contractor for the remaining balance of the outstanding costs for the works that are not covered by the grant.
You may be able to arrange a loan from a financial provider to fund all or part of this. Please contact your financial institution.
Check if you are eligible
To apply, you must:
- live in a recognised cyclone risk area (in the area from Bundaberg to the Queensland/Northern Territory border within 50km of the coast)
- own or be the mortgagor of a house built before 1984
- live in the home (it's your primary place of residence)
- meet the income eligibility requirements.
Your weekly household income must be less than:
- $1,050 for an individual ($54,643 per year)
- $1,452 for a couple ($75,548 per year)
- $1,453 for a sole parent with one child ($75,601 per year)
- $1,801 for a couple with one child ($93,675 per year).
These weekly allowances also apply:
- $348 for each additional dependent child ($18,127 per year)
- $402 for each additional dependent adult ($20,905 per year).
These numbers are based on the 2022/23 National Rental Affordability Scheme (NRAS).
How to apply
Existing applications can be accessed through your application confirmation email.
The application process has 2 stages:
- Confirm that you meet the eligibility criteria and income requirements to apply. The program team will assess your application and let you know if you can move to the next stage. This can take up to 1 month.
- Submit your quote from your preferred licensed QBCC contractor. This needs to be validated by a government inspector and then approved by our grants team. This can take up to 1 month.
If your application and on-site assessment meet the criteria of the program, we will contact you by email.
Step 1: Confirm you are eligible
Confirm that you meet the eligibility criteria and income requirements. The program team will assess your application and let you know if you are eligible to move to the next stage.
If you cannot access a computer and the internet, information can be posted to you, or other arrangements can be made to assist you. You may also wish to nominate a third-party within the application process, if you need help with the application and grant process.
Step 2: Provide a quote for the upgrades
In the second stage, you will need to provide itemised and quantified quotes for improvements to be performed on your home. This can be uploaded via the portal on the website. Your application approval email has the information you need.
After you have submitted your quote, we will:
- assess the costs for the proposed works
- inspect your property
- advise you of the outcome.
After you apply
Once your application and supporting documents have been processed, a qualified assessor will attend your home to confirm that the proposed improvements are reasonable considering the scope and the price to improve cyclone resilience.
Your Household Resilience Program funding must be approved in writing by the Department of Energy and Public Works before any works to improve your home have started.
If your application is approved
If your application is approved, you will enter into a QBCC approved building contract with your chosen licenced contractor for the quoted works.
Starting the work
Before works start, the contractor must provide you with evidence of their QBCC Home Warranty Insurance. You will need a copy of this to upload to the grant portal.
You may also need to pay the contractor an initial deposit. It is recommended that the deposit is for no more than 10% of the quoted price.
While works are underway, you and the contractor are responsible for coordinating all works including site safety, protection of property and temporary accommodation as required.
Once the work is completed
On completion of the works and before any remaining payments are made by any party, the contractor must provide you the following documentation:
- Evidence of QBCC Home Warranty Insurance (taken out by the contractor when applicable)
- Form 15 for design compliance provided by engineer or supplier of proprietary products (e.g. cyclone shutters)
- Form 43 for the installation of proprietary items OR Form 21 for certification of structural works
- Copy of the contractor's invoice itemising and quantifying the works completed.
When you receive these documents (your contractor will know them) you will need to submit them to the Household Resilience Program grants team, via the grants portal.
Paying the grant
When the documentation has been provided, an assessor will inspect the completed works. The Household Resilience Program team will arrange for the grant funding to be paid directly to the contractor.
You will be required to pay the balance of your co-contribution, plus any additional costs for works that are not covered by the grant, to the contractor once you are satisfied that the work has been completed in full.
Benefits for home owners
Cost of living
It is recommended that you contact your home insurer to find out if you are eligible for a reduction in your home insurance premium after undertaking these building improvements to improve the cyclone resilience of your home. Home owners who previously participated in the Program have reported an average insurance premium reduction of 8.5%.
Previous program participants have stated they feel more secure in their homes and better prepared should a severe weather event occur in the future.
- Information for contractors
- Information for home owners
- Frequently asked questions
- Videos and resources for home owners from James Cook University
- Design guides for building houses to resist cyclones
- Fact sheets and publications from QBCC