Household Resilience Program
The Household Resilience Program provides funding to help eligible home owners in coastal parts of Queensland improve the resilience of their homes against cyclones.
The program is now closed to new applications.
On this page
- About the program
- How to apply
- After you apply
- If your application is approved
- More information
About the program
The $21.25 million expansion of the Household Resilience Program is part of the first stage of the state’s economic reset, The Queensland Economic Recovery Strategy: Unite and Recover for Queensland Jobs, to help the state recover from COVID-19. $11.25 million was funded by the Queensland Government and $10 million was funded by the Australian Government.
Owner-occupiers who live in a house built before 1984, located within 50km of the coastline from Bundaberg to the Queensland/Northern Territory border, can apply to receive a Queensland Government grant of 75% of the cost of improvements (up to a maximum of grant value of $11,250 including GST).
Approved applicants must make a minimum 25% co-contribution towards the approved program works undertaken paid directly to their approved contractor.
The upgrade work must total $3,300 or more.
Approved grants are restricted to one per household. Funding for the program is limited, and grants will be awarded until the funding capacity is met.
Improvements covered by the program
You can apply to make specific improvements covered under the program, including:
- external solid core doors (PDF, 121KB)
- external structures (PDF, 141KB)
- garage doors (PDF, 140KB)
- over-batten system (PDF, 344KB)
- roof replacement (PDF, 363KB)
- window protection (PDF, 245KB).
How the funding is paid
You nominate the types of improvement works you wish to undertake on your home from the improvement options covered by the program.
Our assessors will review the quote you have obtained from your local QBCC licensed contractor. This review will form the basis of the grant allocation which will be 75% of the estimated costs, to a maximum of $11,250 including GST.
This will be paid directly to the contractor upon completion of the work on your property.
Home owners are required to make a minimum 25% co-contribution towards the approved program works undertaken.
You will need to pay your contractor for the remaining balance of the outstanding costs for the work that are not covered by the grant.
You may be able to arrange a loan from a financial provider to fund all or part of this:
- The No Interest Loans Scheme (NILS) is available for loans of up to $1,500 and is available from 178 community organisations at 628 locations across Australia.
- StepUP Loans enable approved borrowers to apply for loans between $800 and $3,000 to repay over 3 years.
To apply, you must:
- live in a recognised cyclone risk area (in the area from Bundaberg to the Queensland/Northern Territory border within 50km of the coast)
- own or be the mortgagor of a house built before 1984
- live in the home (it's your primary place of residence)
- meet the income eligibility requirements.
Your weekly household income must be less than:
- $1,006 for an individual ($52,324 per year)
- $1,391 for a couple ($72,341 per year)
- $1,392 for a sole parent with one child ($72,391 per year)
- $1,724 for a couple with one child ($89,698 per year)
The weekly allowances below, are in addition to the household income eligibility thresholds above:
- $333 for each additional dependent child ($17,357 per year)
- $384 for each additional dependent adult ($20,017 per year).
These numbers are based on the 2020/21 National Rental Affordability Scheme (NRAS).
How to apply
Applications for this grant program are closed to new applicants. Existing applications can be accessed through your application confirmation email.
The application process has 2 stages:
- Confirm that you meet the eligibility criteria and income requirements to apply. The program team will assess your application and let you know if you can move to the next stage. This can take up to 2 weeks.
- Submit your quote from your preferred licensed QBCC contractor. This needs to be validated by a government inspector and then approved by our grants team. This can take up to 1 month.
If your application and on-site assessment meet the criteria of the program, we will contact you by email.
Step 1: Confirm you are eligible
Confirm that you meet the eligibility criteria and income requirements. The program team will assess your application and let you know if you are eligible to move to the next stage.
If you cannot access a computer and the internet, information can be posted to you or other arrangements can be made to assist you. You may also wish to nominate a third party within the application process if you need help with the application and grant process.
Step 2: Provide quotes for the upgrades
In the second stage, you will need to provide itemised and quantified quotes for upgrades to be performed on your home. This can be uploaded via the portal on the website.
After you have submitted these quotes, we will:
- assess the costs for the proposed work
- inspect your property
- advise you of the outcome.
After you apply
Once your application and supporting documents have been processed, a qualified assessor will attend your home to confirm that the proposed improvements are reasonable considering the scope and the price to improve cyclone resilience.
Your Housing Resilience Grant funding must be approved in writing by the Department of Housing and Public Works before any work to improve your home has started.
If your application is approved
If your application is approved, you will enter into a QBCC approved building contract with your chosen contractor for the quoted works.
Starting the work
Before works commence, the contractor must provide you with evidence of their QBCC Home Warranty Insurance. You may also need to pay the contractor an initial deposit of no more than 10% of the quoted price for the works to start.
While works are underway, you and the contractor are responsible for coordinating all works including site safety, protection of property and temporary accommodation as required.
Once the work is completed
On completion of the work and before any remaining payments are made by any party, the contractor must provide you the following documentation:
- Evidence of QBCC Home Warranty Insurance (taken out by the contractor when applicable)
- Form 15 for design compliance provided by engineer or supplier of proprietary products (e.g. cyclone shutters)
- Form 16 for the installation of proprietary items OR Form 21 for certification of structural works
- Copy of the contractor's invoice.
When you receive these documents (your contractor will know them) you will need to submit them to the Household Resilience Program grants team.
Paying the grant
When the documentation has been provided, an assessor will carry out an inspection of the works. The Household Resilience Program team will arrange for the grant funding to be released to the contractor.
You will also be required to pay the balance of your co-contribution to the contractor once you are satisfied that the work has been completed in full.
Benefits for home owners
Cost of living
Contact your home insurer to find out if undertaking any of these building upgrades covered under the program will qualify you for a reduction of your home insurance premium.
Applicants who participated in the program have stated they feel more secure in their homes and better prepared should a severe weather event occur.
- Email email@example.com
- Information for contractors (PDF, 169KB)
- Information for home owners (PDF, 158KB)
- Income Confirmation Service Consent Authority (PDF, 116KB)
- Frequently asked questions (PDF, 154KB)
- Videos and resources for home owners from James Cook University
- Resilient Homes
- Fact sheets and publications from QBCC
This information was compiled in partnership with James Cook University Cyclone Testing Station and the Bushfire and Natural Hazard Cooperative Research Centre.