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Hospital visitors - coronavirus (COVID-19)

Overview

Public and private hospitals across Queensland have visitor restrictions in place to ensure the ongoing safety of patients and staff. Visitors do not include patients.

Visitors must wear a face mask at all times indoor spaces of the hospital and comply with requirements the hospital has in place.

While a person is a close contact they cannot visit a hospital setting, unless in exceptional or compassionate circumstances (for example, end of life visit, or as a support person in a birthing suite). If permitted to visit while a close contact, they must:

  • test negative within 24 hours prior to entering the hospital setting
  • have no COVID-19 symptoms
  • advise the hospital they are a close contact and comply with any requirements they have in place
  • wear a mask and follow any PPE or protective measures required of you.

International arrivals should not visit a hospital setting for the first 7 days of arriving in Queensland, unless in exceptional or compassionate circumstances (for example, end of life visit). If permitted to visit in the first 7 days, they must follow protective measures including:

  • test negative for COVID-19 within 24 hours of arrival in Queensland
  • get a test within 24 hours prior to visiting the hospital setting
  • does not have COVID-19 symptoms
  • wears a mask and follows any PPE or protective measures required

Students, and volunteers engaged by the hospital (and not by another organisation), should follow the requirements of the Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction.

Entering a hospital setting

You cannot be a visitor to a hospital setting if you:

  • have COVID-19
  • recently had COVID-19 and it has been 7 days or less since your isolation period ended
  • are a close contact, unless in exceptional or compassionate circumstances e.g. an end of life visit or as a support person in a birthing suite)
  • have returned from overseas in the last 7 days, unless in exceptional or compassionate circumstances (e.g. an end of life visit, or as a support person in a birthing suite)
  • have recently had COVID-19 test and you are waiting to receive the results (except for tests due to surveillance testing obligations)
  • have COVID-19 symptoms

Entering for compassionate or exceptional reasons

If you are a close contact and permitted to visit for compassionate or exceptional reasons, you must:

  • test negative within 24 hours prior to entering the hospital
  • have no COVID-19 symptoms
  • advise the hospital you are a close contact and comply with any requirements they have in place
  • wear a mask and follow any PPE or protective measures required of you.

If you are an international arrival and permitted to visit in the first 7 days, for compassionate or exceptional reasons, you must:

  • test negative for COVID-19 within 24 hours of arrival in Queensland
  • get a test within 24 hours prior to visiting the hospital
  • not have COVID-19 symptoms
  • wear a mask and follow any PPE or protective measures required of you.

Rules for visitors

Visitors should:

  • wear a mask at all times while in an indoor space of the facility
  • when required, provide verbal confirmation and any relevant proof that they:
    • don't have symptoms
    • aren't awaiting a COVID-19 test result
    • aren't subject to any other restrictions
  • comply with any other measures the hospital operator puts in place
  • wash their hands before entering and leaving the hospital
  • stay 1.5 metres away from others where possible
  • stay away when unwell
  • follow requests from the hospital to help keep staff and patients safe.

People visiting a public hospital to access clinical services in an area where there is sustained COVID-19 transmission may be required by the hospital to undertake a rapid antigen test (RAT) before they can enter.

Visitors includes people visiting a patient of the hospital, and people entering to provide products or services on a voluntary basis, as part of their role with another organisation.

Employees, volunteers engaged by the hospital (and not by another organisation), and students are not considered visitors but are considered workers in healthcare, and should follow the requirements of the Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction.

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